#98 Key Tags Every Time – No Exceptions
Related Articles
Happy New Year! What Are Your 2021 Goals?
2020 was a challenging year, and most people will be glad to see it in the rearview mirror. There’s nothing inherently magic about the stroke…
Why Should Your Shop Allow Customer Supplied Auto Parts?
In our last blog, we discussed the problems shops that allow customers to supply their own parts have. There are always two sides to every…
Waiting for Customer Authorization Extends Repair Time
Summer is the busiest season of the year for auto repair. A big reason for the increase in repairs is the higher accident rate. Obviously,…
5 Ways to Improve Customer Mood in Your Waiting Area
In an earlier blog we discussed ways to make your auto repair shop waiting room more comfortable. Many of our readers have submitted pictures of…
Negotiating with the Public about Customer Reviews
Some years ago we addressed the challenge of handling bad online reviews. For local businesses and especially small to medium sized companies who depend on…