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Negotiating with the Public about Customer Reviews
Some years ago we addressed the challenge of handling bad online reviews. For local businesses and especially small to medium sized companies who depend on…
Transition Planning in Family Owned Auto Repair Shops
In our last blog, we talked about the importance of exit planning and making sure that owners give themselves enough time to fix any problems…
Using a Recruiter to Find Technicians
One of the biggest challenges that auto repair shops face is staffing: finding and hiring enough technicians. On one of our most recent surveys we…
The Automotive Management Network’s Top 5 Topics in 2018
The Automotive Management Network reviewed our archives and made a list here of the Top 5 topics that generated conversations in 2018.
Average Repair Order: Maximize the Work on Each Vehicle You Repair
It’s a tough time to own a business – any business. In the auto industry COVID-19 has kept people indoors and off the roads. Fewer…