Tips: Shop Management Tips - Automotive Management Network

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A favorite of many members – short, to-the-point management tips. New tips are added regularly. Premium Membership is required for access..

Results: 386

#386 Make Hiring and Retention Easier with Comfort

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Ask your staff. How physically comfortable is it working here? What would make it more comfortable? Equipment, workstations, break room, climate controls, lighting, order, IT, hours. Everything you can do will move the ball in your direction regarding retention and hiring. Today, more than ever, employees are looking for more than a paycheck. Comfort has increased in importance and is likely to continue in that direction.

#385 Stop the Presses! We Have a RECHECK (comeback)!

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When a recheck (comeback) occurs, human nature says hide! While we may not hide, we often go through this weird internal war of trying to address it while trying to avoid it. Let everyone know that everything else drops a notch behind it immediately. Figure out how to knock it down and impress the customer so much that they will never consider going elsewhere. This is one of the key features of the most successful shops.

#384 Do We Really Need All These Subscriptions?

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Probably not. Most shops have one or a few subscriptions that are not paying for themselves. Make a list of every subscription. Set a reminder in your calendar once every six months to email that list to all employees and ask them to note any subscription they rarely or never use. It may be a great product, but why should you pay for it if they are not using it?

#383 “What Have You Done for Me Lately?” – Your Employee

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#382 Rating Your Employees 1–10 and What to Do With Them

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#381 Don’t Confuse Fixing a Shop with Fixing a Car

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#380 You Smell Bad – and That’s Not All

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#379 Simple Way to Make Hiring Easier

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#378 Do You Have a Follow-Up Question?

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#377 Help Your Shop by Helping Everyone

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#376 The Easiest Appointments You’ll Ever Get

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#375 Small Jobs vs. Big Jobs

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#374 Adjust

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#373 How to Easily Spot Top Shop Owners vs. the Rest

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#372 Your Equipment and Shop Tools

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#371 Memory and Shop Management

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#370 Constantly Late Employees – Try This

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#369 Before You Unload That Pain in the Neck Customer

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#368 When to Get Preauthorization for Repairs

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#367 Stop – Do It Now

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#366 Management Efficiency Through Dating

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#365 Handling Customer Complaints Made Easy

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#364 What about option 4?

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#363 You Might Want to Double Check That

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#362 Fixing One Hundred Leaks at Your Shop

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