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    Home » Tips

    Category: Tips

    A favorite of many members – short, to-the-point management tips. New tips are added regularly. Premium Membership required for access.

    #329 WHY EMPLOYEE MEETINGS OFTEN DON’T WORK

    Some folks will seldom or never say something at an employee meeting even though they have things t… Premium Membership is required to access this…

    AMN Admin June 1, 2022
    0 Comments

    #328 ADVISOR OR A MANAGER?

    The best advisors usually make less than great managers. The best managers typically are less than g… Premium Membership is required to access this content.…

    AMN Admin May 11, 2022
    0 Comments

    #327 WHAT YOU SHOULD EXPECT FROM YOUR SERVICE ADVISOR?

    #327 WHAT YOU SHOULD EXPECT FROM YOUR SERVICE ADVISOR? Sales. That’s pretty much it. A service adv… Premium Membership is required to access this content.…

    AMN Admin April 29, 2022
    0 Comments

    #326 – FIRST RULE OF SUCCESSFUL SHOP OWNERSHIP

    Tip #326 – FIRST RULE OF SUCCESSFUL SHOP OWNERSHIP You must, MUST learn to let someone else handle … Premium Membership is required to access…

    AMN Admin April 22, 2022
    0 Comments

    #325 STRESS, LEAKS, NOISES, AND ENGINE MISS

    #325 STRESS, LEAKS, NOISES, AND ENGINE MISS Daily we diagnose and fix three of those. Do the same w… Premium Membership is required to access…

    AMN Admin April 16, 2022
    0 Comments

    #324 I CAN SEE CLEARLY NOW

    TIP # 324 I CAN SEE CLEARLY NOW Why? Because I packed up my office and moved it to my favorite vaca… Premium Membership is…

    AMN Admin April 8, 2022
    0 Comments

    #323 WHO RECEIVES YOUR MARKETING?

    #323 WHO RECEIVES YOUR MARKETING? It should include you and all your vehicles. Sure, you approved t… Premium Membership is required to access this content.…

    AMN Admin April 4, 2022
    0 Comments

    #322 CUSTOMERS LOVE IT – FEW SHOPS DO IT WELL

    #322 CUSTOMERS LOVE IT – FEW SHOPS DO IT WELL Today, everyone wants everything now. Getting a car r… Premium Membership is required to access…

    AMN Admin March 22, 2022
    0 Comments

    #321 Planning Ahead? Maybe Not So Much

    You must have detailed long-term plans on where you are going! That was good advice at one time. Tod… Premium Membership is required to access…

    AMN Admin March 10, 2022
    0 Comments

    #320 What You Don’t Know About Customer Service

    We think we are experts in customer service in auto repair. If you want to know how much you don’t k… Premium Membership is required…

    AMN Admin February 25, 2022
    0 Comments

    #319 Guaranteed Minimum Pay

    The problem with a minimum pay guarantee is that the pay can be way under one week and way over the … Premium Membership is…

    AMN Admin February 18, 2022
    0 Comments

    #318 How to Write a Fantastic Help Wanted Ad

    I am a tech or advisor looking to work at the best shop in town. Your help wanted ad looks pretty mu… Premium Membership is…

    AMN Admin February 9, 2022
    0 Comments

    #317 Languages in Your Shop

    It can be challenging working in a shop where multiple languages are common. First, make it a policy… Premium Membership is required to access this…

    AMN Admin January 28, 2022
    0 Comments

    #316 Is Your Shop Fair?

    One way to irritate employees is with a perceived lack of fairness. If you decide to let Harry often… Premium Membership is required to access…

    AMN Admin January 21, 2022
    0 Comments

    #315 Directions to Your Shop

    You can write the perfect set of directions, but what works even better is several drone photos (or … Premium Membership is required to access…

    AMN Admin January 6, 2022
    0 Comments

    #314 Stop Winging It!

    We formulate a reply, often an excuse or rebuttal, before the talker stops. We all do it. On the pho… Premium Membership is required to…

    AMN Admin December 29, 2021
    0 Comments

    #313 Simple Way to Get More Cars Done

    Every morning, review the cars in-process and ask the appropriate employees why that car was not com… Premium Membership is required to access this content.…

    AMN Admin December 19, 2021
    0 Comments

    #312 Your Forgotten “Employees”

    Employee’s family members are not technically your employees, but they can significantly influence t… Premium Membership is required to access this content. To access, please…

    AMN Admin December 8, 2021
    0 Comments

    #311 Planning a New Shop or Remodel

    Glass. Whatever kind of construction you consider, add as much glass as possible, especially to the … Premium Membership is required to access this content.…

    AMN Admin November 28, 2021
    0 Comments

    #310 Is this part of your Lighting Inspection Checklist?

    Does your lights inspection checklist that technicians complete, and advisors view include text that… Premium Membership is required to access this content. To access, please…

    AMN Admin November 7, 2021
    0 Comments
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