Tips
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A favorite of many members – short, to-the-point management tips. New tips are added regularly. Premium Membership is required for access..
#382 Rating Your Employees 1–10 and What to Do With Them
Updated
January 19, 2025
With 10 being the best:
Employees rated 10; there are none, so quit looking.
Employees rated 7 – 9; keep them and train them.
Employees rated 4 – 6; keep them while searching diligently for replacements.
Employees rated 1 -3; fire them at the end of the day today. You will be happier even if you have to do all the work yourself.
Copyright © 2003 – 2025 Automotive Management Network
#381 Don’t Confuse Fixing a Shop with Fixing a Car
Updated
January 2, 2025
When you address a problem on a car, normally, that means the issue is 100% fixed. When you address a problem with a shop, that usually means you are improving the issue. You typically do not resolve a shop issue quickly or entirely.
In most cases, your goal is to make things better. Then, after a certain period of time, if things are still not improved enough, you can take another swing at it. Rarely will a shop issue ever get fixed 100%. Focus on improvement, not perfection.
#380 You Smell Bad – and That’s Not All
Updated
December 12, 2024
Many things in the workplace could be better. Some of them must be better. But today, most things are left unsaid. So, it’s up to you. If it needs to be said, figure out the best way to say it and go for it. Sometimes, they don’t know because they’ve never been told. On the flip side, pay attention when someone informs you about something. They’re probably right.