#201 Have you looked at your mouse lately?

We’ve previously talked about growing your auto shop business on this blog, through a variety of marketing methods, through identifying and targeting spec

From the bays to the waiting area to the bathrooms, your customers will judge your performance on how clean and presentable everything looks. That might not seem fair, but the old adage goes, “Cleanliness is next to godliness,” and most people still believe that cleaner is better.

Summer is the busiest season of the year for auto repair. A big reason for the increase in repairs is the higher accident rate. Obviously,…

In our last blog we discussed how important shop transparency is for building the trust necessary between an auto shop and its customers. One of…

In an earlier blog we discussed ways to make your auto repair shop waiting room more comfortable. Many of our readers have submitted pictures of…