#22 Too Much Time Putting Out Fires!
Related Articles
Ways to Encourage Customers to Leave Good Reviews
In an earlier article we discussed how to negotiate with customers who leave bad online reviews for auto repair shops. This is only half the…
Telephone Systems for Auto Repair Shops
What kind of telephone system does your auto repair shop use? Many smaller shops use the traditional, landline phone systems that we are all familiar…
Negotiating with the Public about Customer Reviews
Some years ago we addressed the challenge of handling bad online reviews. For local businesses and especially small to medium sized companies who depend on…
What Is Your Employees’ First Day Like?
“Begin as you mean to go on.” That’s an old saying but a true one, especially as it concerns leadership roles at work. If you…
Transition Planning in Family Owned Auto Repair Shops
In our last blog, we talked about the importance of exit planning and making sure that owners give themselves enough time to fix any problems…