Strategies to Improve Customer Satisfaction in Your Auto Shop
Customer satisfaction is important for any successful auto repair business. Happy customers return for repeat service, refer friends and family, and leave positive reviews that…
Category: Shop Management Articles
Dive a bit deeper into topics that impact your day-to-day operations and your bottom line.
The Future of Auto Repair: Emerging Technologies Shaping the Industry
The auto repair industry is evolving at an unprecedented pace, driven by advancements in vehicle technology, artificial intelligence, and sustainability initiatives. For auto shop professionals,…
Streamlining Auto Shop Efficiency and Productivity: Tips to Drive Success
Efficiency and productivity are the cornerstones of any successful auto shop. With rising customer expectations, increasing competition, and ongoing automotive technology improvements, auto repair professionals…
Marketing Strategies for Auto Repair Shops
Running an auto repair shop in today’s market requires more than just technical expertise; it demands a robust marketing strategy to attract and retain customers.…
Review Management for Auto Shops: Encouraging Good Reviews
In an earlier article we discussed how to negotiate with customers who leave bad online reviews for auto repair shops. This is only half the…
Choosing the Right Management Software for Your Auto Repair Shop
Management software is necessary for running an efficient and profitable auto repair shop. The difficulty lies in determining which program or program…
Is It Time for Your Auto Shop to Update Its Website?
How important is a website, anyway? Every business owner knows he has to have one. What’s less obvious is how that website converts dollars spent on
Turbocharge Your Auto Repair Shop Business in 2023 with a Business Coach: 9 Compelling Reasons
Discover how partnering with a business coach can turbocharge your auto repair shop in 2023. Gain valuable insights and strategies to boost your busin…
Loyalty Programs for Auto Repair Shops: Creating Repeat Customers
In our last blog piece we talked about how to grow your auto repair business, and our first several point addressed bringing in new customers. While
Compare Labor Rates from Hundreds of Auto Repair Shops with our New Tracking Tool
As an auto repair shop owner, keeping track of labor rates is essential to stay competitive and maximize profits. However, this can be a time-consuming…
How To Sell a Car That a Customer Abandoned at Your Repair Shop
If you have a customer who has abandoned their car at your repair shop, it can be a frustrating experience. Not only do you have…
Google My Business: Local Marketing for Auto Shops
All businesses need to set aside some resources, whether time or money, to marketing and seeking out customers. Auto repair shops are no different. However,…
What Are the Auto Repair Hourly Rates by State?
One question that auto repair techs are very invested in knowing the answer to is: “What are the auto repair hourly rates by state?” Everyone…
Should Techs Have to Provide their Own Scanners and Diagnostic Tools?
We have previously discussed the necessity for techs to buy their own tools in order to do their jobs and remain competitive in the automotive…
When Do You Replace Your Tire and Wheel Equipment?
Purchasing new tire and wheel equipment for your auto repair shop is an investment. It’s expensive. Some equipment is very expensive. You want to make…
Auto Repair Scheduling Solutions
Auto repair scheduling can be a touchy subject in auto shops for both staff and customers. Customers with cars that need service can be impatient…
Choosing the Right Auto Shop Management Software
Every auto repair shop needs reliable and robust auto shop management software to function smoothly. If finding the right software for your auto repair business…
Marketing with Your Lube Sticker Printer
In earlier blogs we’ve discussed various marketing strategies that will help you get your auto shop business noticed. These range from the traditional direct mail…
Is Repair Business Improving in the Stimulus Economy?
The world has gone through an artificial recession cycle since the beginning of the COVID-19 pandemic. Auto repair shops have not all experienced the same…
How Hard Is It to Find Techs after COVID?
We have just passed the one-year anniversary of the beginning of COVID lockdowns in America. It’s been quite a year. Businesses have had to be…