#194 Seven Interesting Benefits of an Exceptional Customer Area
Related Articles
Negotiating with the Public about Customer Reviews
Some years ago we addressed the challenge of handling bad online reviews. For local businesses and especially small to medium sized companies who depend on…
How Rising Energy Costs Affect the Economy
With rising energy costs, the rising price of crude oil, and corresponding increases at the pump, consumers can expect to pay more for…everything. Given that…
5 Ways to Improve Customer Mood in Your Waiting Area
In an earlier blog we discussed ways to make your auto repair shop waiting room more comfortable. Many of our readers have submitted pictures of…
Does Your Auto Shop Allow Customer Supplied Parts?
Does your auto shop use customer supplied parts to complete their repairs? This topic can raise some eyebrows and tempers between customers and shop owners…
Waiting for Customer Authorization Extends Repair Time
Summer is the busiest season of the year for auto repair. A big reason for the increase in repairs is the higher accident rate. Obviously,…