Categories: Tips
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How Much Do Online Reviews Matter?
In our previous blog pieces, we’ve talked about handling bad reviews and how to negotiate with customers when they leave bad reviews of your business.…
Transition Planning in Family Owned Auto Repair Shops
In our last blog, we talked about the importance of exit planning and making sure that owners give themselves enough time to fix any problems…
How to Turn New Customers into Repeat Customers
In our last blog piece we talked about how to grow your auto repair business, and our first several point addressed bringing in new customers. While
Using Signage to Educate Your Customers
In our last blog we talked about the importance of customer education. A majority of customer education is the responsibility of the service advisors in…
How Often Does Your Auto Shop Have Employee Meetings?
The Automotive Management Network currently has a survey asking our members about their employee meetings. We would appreciate it if you could take a few…