I test drove it for about 2 weeks, and it’s super promising. I loved alot of things about it. Truth be told, I don’t even remember what I didn’t like at this point, but I did end up using ShopBoss instead. Printed stuff is far less appealing with SB, but it works better for my needs at this time.
Admin started the topic Technician Efficiency – Free Sample Document from Premium Member Area in the forum Everything Else 1 day, 7 hours ago
1: Tool box
a) Organize tools so that similar items are in the same drawer or group of drawers.
b) Label drawers and sockets.
c) Remove tools and any other items that are never used.
d) Move items that are rarely used to a lower drawer.
e) Return tools to their designated place before starting the next job.
a) Place tools that you use…[Read more]
Admin started the topic Odds are Your Service Stinks – Tip # 193 – Free Sample from Premium Member Area in the forum Customer Service 1 day, 7 hours ago
How good is your customer service? Our standards in this industry are pretty low. Most of us think that 5 on a scale of 1 to 10 is great service. Most shops are around 3 or 4. This is fantastic news for shop owners with open minds looking for ways to stand out. Moving your shop to 7 or 8 (or even 6) puts you in a class by yourself. But, how do you…[Read more]
Service advisors are the liaisons between the customer, technicians and the owners. Their job is one of the most important in the aftermarket service industry.
Trust and Communications are the keys to building a relationship with your customer. Trusting your tech is also critical to building a strong relationship. Link to the Episode HERE.
Steven Anderson replied to the topic Shortage of Vehicle Technicians Continues to Worsen in the forum Employees 1 day, 16 hours ago
Hmmm, so-called “millenials” don’t want work in our sphere. They all want to be bussinessman or rappers, idk
- Load More