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Management Articles


Confronting Management about Favoritism

May 31, 2019

Previously we’ve discussed the dangers of nepotism in auto repair shops. Unfortunately, nepotism is not the only type of favoritism that happens in the workplace. What happens when management plays favorites among their employees? How ...

Google My Business

Google My Business: Simple but Effective for Local Marketing

May 18, 2019

All businesses need to set aside some resources, whether time or money, to marketing and seeking out customers. Auto repair shops are no different. However, one thing that distinguishes auto shops from other small to mid-sized businesses...

2019 economy

The 2019 Economy: What’s It Doing for Your Auto Shop?

April 30, 2019

The news about the U.S. economy seems to grow brighter all the time. The most recent figures for U.S. first-quarter gross domestic product show an increase of 3.2%, much higher than the 2.5% economists had predicted. Many had been gloomy...

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