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A Bidding War for Auto Techs
June 29, 2019In our last blog we talked about how waiting for customer authorization lengthens repair times. Another factor in longer wait times is whether or not the auto shop is fully staffed. Currently there is a severe shortage of auto techs, and...
Waiting for Customer Authorization Extends Repair Time
June 18, 2019Summer is the busiest season of the year for auto repair. A big reason for the increase in repairs is the higher accident rate. Obviously, this will result in more work for auto repair shops. Unfortunately for shop managers and techs, dr...
Confronting Management about Favoritism
May 31, 2019Previously we’ve discussed the dangers of nepotism in auto repair shops. Unfortunately, nepotism is not the only type of favoritism that happens in the workplace. What happens when management plays favorites among their employees? How ...
