Categories: Tips
Related Articles
How Does Your Shop Handle Customer Transportation?
One large stressor for many auto shop customers is how they will get where they need to be while their cars are being fixed. In…
What Will the Coronavirus Do To Public Transportation?
As people all over the world are trapped in their houses due to the spread of the coronavirus, our focus has primarily been on surviving…
5 Ways to Improve Customer Mood in Your Waiting Area
In an earlier blog we discussed ways to make your auto repair shop waiting room more comfortable. Many of our readers have submitted pictures of…
Using Signage to Educate Your Customers
In our last blog we talked about the importance of customer education. A majority of customer education is the responsibility of the service advisors in…
Waiting for Customer Authorization Extends Repair Time
Summer is the busiest season of the year for auto repair. A big reason for the increase in repairs is the higher accident rate. Obviously,…