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Related Articles
Ways to Encourage Customers to Leave Good Reviews
In an earlier article we discussed how to negotiate with customers who leave bad online reviews for auto repair shops. This is only half the…
How Can Auto Shops Help Workers Cope with Substance Abuse?
In our last blog we discussed how negative life outcomes like depression and suicide affect auto repair workers. Another common problem in auto shops is…
Does Your Auto Shop Offer Loaner Cars to Customers?
Does offering loaner cars to customers add value to an auto shop? This is a question that shop owners must decide for themselves, but we…
Does Your Auto Shop Offer Repair Financing?
Some kinds of repairs always come as a shock to car owners, no matter how long they’ve been driving, owning, or maintaining cars. While not…
How Does Your Shop Handle Customer Transportation?
One large stressor for many auto shop customers is how they will get where they need to be while their cars are being fixed. In…