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How to Handle Bad Online Reviews for Your Auto Repair Shop
While the Internet and social media have brought auto repair shops new sources of advertising and the ability to highlight and market services, online
Why Should Your Shop Allow Customer Supplied Auto Parts?
In our last blog, we discussed the problems shops that allow customers to supply their own parts have. There are always two sides to every…
How Much Do Online Reviews Matter?
In our previous blog pieces, we’ve talked about handling bad reviews and how to negotiate with customers when they leave bad reviews of your business.…
Negotiating with the Public about Customer Reviews
Some years ago we addressed the challenge of handling bad online reviews. For local businesses and especially small to medium sized companies who depend on…
How to Turn New Customers into Repeat Customers
In our last blog piece we talked about how to grow your auto repair business, and our first several point addressed bringing in new customers. While