• All Discussions
•  Tom

  How is this affecting your shop?

   Tom replied 4 years ago 1 Member · 0 Replies

  Expense Control & Financial
•  Tom

  EV? or ICE? or H? – What is Your Best Guess?

  Richard Zaagman replied 4 years, 1 month ago 4 Members · 3 Replies

  Everything Else
•  Tom

  Is Specialization on its Way Out?

  Steve Wootton replied 4 years, 2 months ago 2 Members · 1 Reply

  Everything Else
•  Tom

  Your Budget for Buying Off Bad Reviews

  J. Larry Bloodworth replied 4 years, 2 months ago 5 Members · 4 Replies

  Customer Service
•  Tom

  Signing Bonuses

  Site Administrator replied 4 years, 3 months ago 5 Members · 5 Replies

  Employees
•  Tom

  Should Industry Trade Groups be Non-Profit or For-Profit?

  mtnmods replied 4 years, 4 months ago 3 Members · 2 Replies

  Everything Else
•  Tom

  Shop Equipment Wish List Time Again!

  William Pankiw replied 4 years, 4 months ago 3 Members · 2 Replies

  Equipment And Tools
•  Tom

  Predicting the Economy in 2022 – Who is Right?

  Troy replied 4 years, 4 months ago 2 Members · 1 Reply

  Everything Else
•  Tom

  Few Topics are hotter than giving pricing over the phone (or email)

  William Hill replied 4 years, 5 months ago 5 Members · 4 Replies

  Everything Else
•  Tom

  Labor Rates – Keeping Up? Ahead? Behind?

  Mark Hartmann replied 4 years, 6 months ago 2 Members · 1 Reply

  Expense Control & Financial
•  Tom

  Parts shortages and backorder questions and what we are doing

  William Pankiw replied 4 years, 7 months ago 6 Members · 5 Replies

  Parts and Tire related topics
•  Tom

  When You First Started Out as a Shop Owner…I have a few questions

  Phil Hostetter replied 4 years, 8 months ago 2 Members · 1 Reply

  Everything Else
•  Tom

  UN-Paid Time Off Policy

  Nate Smith replied 4 years, 9 months ago 2 Members · 1 Reply

  Employees
•  Tom

  Do Not Hire Him – It’s Tempting, But Don’t

  J.P. Glenn replied 4 years, 9 months ago 10 Members · 16 Replies

  Employees
•  Tom

  Overcharging? Undercharging?

  Curt replied 4 years, 10 months ago 4 Members · 3 Replies

  Everything Else
•  Tom

  Pick Up and Delivery System for Customer Cars

  Susan Sybesma replied 4 years, 11 months ago 6 Members · 5 Replies

  Customer Service
•  Tom

  Labor Rate Simplification

  Richard Zaagman replied 5 years ago 5 Members · 4 Replies

  Expense Control & Financial
•  Tom

  Service is Awful and Getting Worse – so Now What?

   Tom replied 5 years, 1 month ago 1 Member · 0 Replies

  Customer Service
•  Tom

  Techs won't take Certification tests

  NION MARVIN replied 5 years, 3 months ago 9 Members · 15 Replies

  Employees
•  Tom

  Staff Stress

  Chris replied 5 years, 5 months ago 2 Members · 1 Reply

  Employees
•  Tom

  Flat Rate Carryover Hours – Cars Partially Completed at the End of a Pay Period

  William Mays, Jr. replied 5 years, 7 months ago 3 Members · 2 Replies

  Employees
•  Tom

  Insurance Company for Loaner or Rental Cars?

  Rick replied 5 years, 8 months ago 2 Members · 1 Reply

  Everything Else
•  Tom

  Shop Websites – Are You Normal or Odd?

  John Burkhauser replied 6 years, 3 months ago 3 Members · 2 Replies

  Marketing For Auto Repair Shops
•  Tom

  Comeback Handling?

  cumminsdoc replied 6 years, 4 months ago 2 Members · 1 Reply

  Everything Else
•  Tom

  Are You Selling it All?

  Rick replied 6 years, 4 months ago 3 Members · 2 Replies

  Everything Else
•  Tom

  Lift table – Engines, Drivetrain, Transmissions, Fuel Tanks, Subframes?

  J. Larry Bloodworth replied 6 years, 5 months ago 6 Members · 6 Replies

  Equipment And Tools
•  Tom

  Your Labor Rates – Then, Now, Soon?

  Fred replied 6 years, 5 months ago 6 Members · 5 Replies

  Expense Control & Financial
•  Tom

  Improving Tech Skills at our Shop on the Equipment They Use the Most

   Tom replied 6 years, 6 months ago 1 Member · 0 Replies

  Training – Webinars, Podcasts, Videos, Events
•  Tom

  A New Wrinkle to Bad Reviews

  J. Larry Bloodworth replied 6 years, 10 months ago 5 Members · 4 Replies

  Customer Service
•  Tom

  Brake Labor Times

  David replied 6 years, 11 months ago 13 Members · 15 Replies

  Everything Else