• All Discussions
•  Tom

  Robinair Contaminated Refrigerant Recovery Machine

  Mason Mason replied 7 years ago 2 Members · 1 Reply

  Equipment And Tools
•  Tom

  Black Market Auto Repair

  Sherman Bird replied 7 years ago 3 Members · 2 Replies

  Everything Else
•  Tom

  What if Automotive Diagnosis and Repair is Getting Easier? z

  J. Larry Bloodworth replied 7 years, 3 months ago 3 Members · 2 Replies

  Shop Design & Efficiency
•  Tom

  Carvana Pre-Purchase Inspection

  J. Larry Bloodworth replied 7 years, 4 months ago 3 Members · 2 Replies

  Everything Else
•  Tom

  Key Boxes for After Hours Customer Pick-Up

  Richard Black replied 7 years, 4 months ago 4 Members · 3 Replies

  Customer Service
•  Tom

  Smoking and Vaping Rules / Policy for Employees

  Randy Lucyk replied 7 years, 5 months ago 8 Members · 9 Replies

  Employees
•  Tom

  Are ASE Tests too Difficult?

  Tom Piippo replied 7 years, 7 months ago 8 Members · 8 Replies

  Employees
•  Tom

  Employee Engagement Software

  Alan Ollie replied 7 years, 11 months ago 2 Members · 1 Reply

  Employees
•  Tom

  Are You Sure About This “Educating the Customer” Stuff?

  jay weckerle replied 7 years, 11 months ago 10 Members · 9 Replies

  Customer Service
•  Tom

  Can’t find technicians? Why not just buy what you need?

  jay weckerle replied 7 years, 11 months ago 3 Members · 2 Replies

  Employees
•  Tom

  Qualifications for the Ideal Auto Technician Trainee

  Randy Lucyk replied 7 years, 12 months ago 2 Members · 2 Replies

  Employees
•  Tom

  Improving Basic Computer Literacy for Employees

   Tom replied 8 years ago 1 Member · 0 Replies

  Employees
•  Tom

  Has Anyone Found a Tech Using One of These 17 Companies?

  J. Larry Bloodworth replied 8 years ago 9 Members · 8 Replies

  Employees
•  Tom

  Can Policies and Procedures Become Ridiculous?

  Joseph Van syoc replied 8 years, 1 month ago 2 Members · 1 Reply

  Employees
•  Tom

  Technician Motivation?

   Tom replied 8 years, 1 month ago 1 Member · 0 Replies

  Employees
•  Tom

  Explaining Intermittent Symptoms to Customers

  Tom replied 8 years, 2 months ago 2 Members · 2 Replies

  Everything Else
•  Tom

  Handling Intermittents

  Randy Lucyk replied 8 years, 3 months ago 4 Members · 3 Replies

  Customer Service
•  Tom

  The Reason We Charge More for Parts Than the Prices You See Online

  SSF replied 8 years, 4 months ago 4 Members · 3 Replies

  Parts and Tire related topics
•  Tom

  Who is this Secret Santa for Independent Auto Repair Shops?

  Rick replied 8 years, 5 months ago 7 Members · 6 Replies

  Everything Else
•  Tom

  Snap On Zeus Scan Tool

  Mike replied 8 years, 7 months ago 3 Members · 2 Replies

  Equipment And Tools
•  Tom

  A Lesson in Pricing Your Auto Repair Services

  larrybloodworth replied 8 years, 8 months ago 6 Members · 5 Replies

  Customer Service
•  Tom

  Question about Parts Manufacturers Support for Shops

  jbkatyeka replied 9 years, 8 months ago 4 Members · 3 Replies

  Parts and Tire related topics
•  Tom

  Are you using Uber Central for customers or Uber Rush for Parts?

  engineered replied 9 years, 10 months ago 3 Members · 2 Replies

  Everything Else
•  Tom

  One New Tech Coming in for Every 5 Leaving the Industry

  Bobby Likis replied 10 years, 1 month ago 4 Members · 5 Replies

  Employees
•  Tom

  Parts Delivery – Takes too long and costs too much

  larrybloodworth replied 10 years, 4 months ago 3 Members · 2 Replies

  Parts and Tire related topics
•  Tom

  Headlamp Aiming – Which Equipment should we buy?

  andrewtpoe replied 10 years, 7 months ago 2 Members · 1 Reply

  Equipment And Tools
•  Tom

  Looking for a Tech? – Why?

  hamim52 replied 10 years, 7 months ago 6 Members · 7 Replies

  Employees
•  Tom

  Preventing the Wrong Parts Dance

  Monica Anaya replied 10 years, 11 months ago 4 Members · 3 Replies

  Shop Design & Efficiency
•  Tom

  90% Parts GP? Where did I go wrong?

  Joseph Van syoc replied 10 years, 11 months ago 6 Members · 5 Replies

  Parts and Tire related topics
•  Tom

  Flat Rate credit hours for Tires?

  Joseph Van syoc replied 10 years, 11 months ago 6 Members · 6 Replies

  Parts and Tire related topics