• All Discussions
•  Tom

  When the Diagnostic Tech Becomes Extinct

  cumminsdoc replied 1 year, 5 months ago 3 Members · 2 Replies

  Employees
•  Tom

  Books for Service Advisors?

  Tom49341 replied 1 year, 5 months ago 2 Members · 1 Reply

  Employees
•  Tom

  The technician shortage is about to get worse.

   Tom replied 1 year, 6 months ago 1 Member · 0 Replies

  Employees
•  Tom

  Hope Ya Like Change!

   Tom replied 1 year, 6 months ago 1 Member · 0 Replies

  Everything Else
•  Tom

  The Easiest Way to Fix Low Parts and Labor GP%

  Rick replied 1 year, 7 months ago 3 Members · 2 Replies

  Expense Control & Financial
•  Tom

  Repair Demand About to Explode – Are You Ready?

   Tom replied 1 year, 7 months ago 1 Member · 0 Replies

  Everything Else
•  Tom

  Sorry, your car is too old.

  Unknown Member replied 1 year, 7 months ago 8 Members · 8 Replies

  Customer Service
•  Tom

  Shop Owner Income?

   Tom replied 1 year, 7 months ago 1 Member · 0 Replies

  Everything Else
•  Tom

  List of DONE Items on our Shop’s 2024 TO-DO List – What did YOU do at Your Shop?

   Tom replied 1 year, 7 months ago 1 Member · 0 Replies

  Everything Else
•  Tom

  Your Equipment Wish List

   Tom replied 1 year, 10 months ago 1 Member · 0 Replies

  Equipment And Tools
•  Tom

  Customer Lounge – Ideas? Photos?

  ryanbecham replied 1 year, 11 months ago 10 Members · 10 Replies

  Shop Design & Efficiency
•  Tom

  Why do People DIY Car Repair? You’re Probably Half Right

  Rob replied 3 years, 5 months ago 2 Members · 1 Reply

  Customer Service
•  Tom

  Husky Storage Cabinets for the Shop – Highly Recommend

   Tom replied 3 years, 5 months ago 1 Member · 0 Replies

  Equipment And Tools
•  Tom

  Huge Management Wisdom in Three Minutes. WOW! – VIDEO

   Tom replied 3 years, 8 months ago 1 Member · 0 Replies

  Everything Else
•  Tom

  Flat Rate isn’t dead yet, but it’s getting sicker and may not recover

  mtnmods replied 3 years, 8 months ago 4 Members · 3 Replies

  Employees
•  Tom

  Another Possible Source of Technicians?

   Tom replied 3 years, 9 months ago 1 Member · 0 Replies

  Employees
•  Tom

  “How far scheduled out are you?”

  douglas hillmann replied 3 years, 10 months ago 7 Members · 6 Replies

  Shop Design & Efficiency
•  Tom

  Assigning Cars to Techs Fairly – What are the Rules at Your Shop?

   Tom replied 3 years, 10 months ago 1 Member · 0 Replies

  Shop Design & Efficiency
•  Tom

  Marijuana and Hiring

  Andy Pollina replied 3 years, 10 months ago 3 Members · 2 Replies

  Employees
•  Tom

  Calling All Shops and Techs! Free Trial, Guaranteed to Save Time

  Robert replied 3 years, 10 months ago 4 Members · 3 Replies

  Shop Design & Efficiency
•  Tom

  Teams Within the Shop

  Rob replied 3 years, 11 months ago 4 Members · 3 Replies

  Employees
•  Tom

  The Easiest Way to Fix Low Parts and Labor GP%

   Tom replied 3 years, 11 months ago 1 Member · 0 Replies

  Expense Control & Financial
•  Tom

  Let’s Talk “Listening”

  J. Larry Bloodworth replied 3 years, 11 months ago 2 Members · 1 Reply

  Customer Service
•  Tom

  This tech has a point!

   Tom replied 3 years, 11 months ago 1 Member · 0 Replies

  Everything Else
•  Tom

  If a Customer has a Preferred Service Advisor, what about this idea?

  Rob replied 3 years, 12 months ago 2 Members · 1 Reply

  Customer Service
•  Tom

  Looking for a 20 Group, Peer Group for Rookies

  Jamie Crutcher replied 3 years, 12 months ago 3 Members · 2 Replies

  Everything Else
•  Tom

  If you Need More Incentive to Increase Your Income, Here it is…

   Tom replied 4 years ago 1 Member · 0 Replies

  Expense Control & Financial
•  Tom

  What is the Perfect Number of Bays?

  Paul Seeley replied 4 years ago 2 Members · 1 Reply

  Shop Design & Efficiency
•  Tom

  How Many Bays Per Technician?

   Tom replied 4 years ago 1 Member · 0 Replies

  Shop Design & Efficiency
•  Tom

  Social Network Posting Tip

   Tom replied 4 years ago 1 Member · 0 Replies

  Marketing For Auto Repair Shops