I never thought about that. I understand it’s hard to implement but it’s easy to get these papers signed by my employees. Then I’ll have some additional leverage in case of previously mentioned situation.
Thanks a lot I’ll definitely get these papers signed by everyone in my workshop.
Thank you for your insights and support. I really appreciate it. I joined your discussion board from over seas. I’m based in eastern Europe so some rules are a bit different here but after I reviewed multiple topics on your site I realized that we share same views and we have similar issues.
My further actions are to change my employees and start…[Read more]
You’re totally right – it is a theft but it’s hard to prove because you have to catch them red handed. Customers are not willing to participate in this and no one is willing to give out any information as a witness. About the lead tech who handed the resignation papers – he’s 100% ok with this scheme because he could earn more money from the parts…[Read more]
I’m just willing to share my recent experience on Shop vs. Techs Customers topic. Currently I changed my Shop policy and no longer allowing to use customer supplied parts because I started noticing that some specific techs aren’t generating revenue from parts. To my surprise after a month of implementing this policy one of my best…[Read more]
One question I have… if you were to NOT give the customer a breakdown of parts and labor, wouldn’t you want to do it for yourself? That way you have much more information if the vehicle comes back.
We will still keep everything in our management system as we always do. Detailed labor and parts information. The only thing we wil…[Read more]
When you go to a restaurant do they give you a breakdown of how much they are charging you for the steak, and how much the labor was to cook it, and how much you are paying for the gas to fire the oven, etc etc… ? Nope, ’cause nobody cares. The same holds true for our business as well. We create these problems our…
fUNkLT replied to the topic The Reason We Charge More for Parts Than the Prices You See Online in the forum Parts and Tire related topics 8 months, 1 week ago
Another thing worth mentioning to the customer – time is money. I often see customers running around the city during rush hours trying to find parts they assume are necessary to be replaced and often they choose the wrong part or even worse they can’t find it on their own.
I tell my customer just to calculate how much it would cost them to take a…[Read more]
fUNkLT replied to the topic Key # 8 Labor Gross Profit – cost of a technician to perform the repair in the forum Employees 8 months, 1 week ago
Thank you for your input gentlemen. Much appreciate it. I’ll include social insurance taxes into my direct costs in further calculations.
Then fun part is that I didn’t mention. My employee has to pay his own taxes from 1050 Eur he gets which is 243,75 Eur. So at the end my employee gets 806,25 Eur.
fUNkLT started the topic Key # 8 Labor Gross Profit – cost of a technician to perform the repair in the forum Employees 9 months, 1 week ago
I know this might sound silly but I have question regarding cost of a technician to perform the repair.
In our country we have multiple labor taxes but I won’t go into details too much. I’ll give an example:
Let’s say my technician does 3500 Eur monthly in labor sales after VAT. As per our agreement I pay 30% interest to my technician which is…[Read more]