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  • Books for Service Advisors?

    Posted by Tom on January 9, 2023 at 12:22 pm

    What is your favorite book to give a new service advisor?

    Tom49341 replied 1 year, 5 months ago 2 Members · 1 Reply
  • 1 Reply
  • Tom49341

    January 14, 2023 at 8:43 am

    Books For Service Advisors and Managers

    The Customer Service Revolution

    John R. Dijulius

    Never Split the Difference

    Chris Voss

    Customers for Life

    Carl Sewell

    How to win friends and influence people

    Dale Carnegie

    Integrity Selling

    Ron Willingham


    Selling the Invisible

    Harry Beckwith

    Your Perfect Shop

    Hunt Demarest


    Who Moved My Cheese? An A-Mazing Way to Deal with Change

    Spencer Johnson (Author), Kenneth Blanchard (Author)

    It’s Your Ship: Management Techniques

    D. Michael Abrashoff

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