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Rob Sperring replied to the topic January 2021 Sales at Your Shop – Up? Down? in the forum Expense Control & Financial 1 week, 4 days ago
down 13%
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Rob Sperring replied to the topic Are You Selling it All? in the forum Everything Else 1 year, 1 month ago
Great stuff! Thank you Tom
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Rob Sperring changed their profile picture 2 years ago
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Rob Sperring's profile was updated 2 years ago
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Rob Sperring replied to the topic email newsletters in the forum Marketing For Auto Repair Shops 2 years, 4 months ago
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Rob Sperring replied to the topic email newsletters in the forum Marketing For Auto Repair Shops 2 years, 5 months ago
We have been using Repair Shops Of Tomorrow since May of this year and have been pleased with the results so far. They send out a Monthly newsletter that has been a hit with our customers. It is definitely worth the time to check it out. http://repairshopoftomorrow.com/
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Rob Sperring replied to the topic How to give equal opportunities to multiple service advisers. in the forum Employees 3 years, 9 months ago
If the #2 Adviser is a newbie then Service Adviser training would help a bunch. We have trained with AdvisorFix and Chris Collins and it definitely made a difference in both our newbie Adviser and Veteran Adviser. As long as the #1 Adviser is keeping the shop productive and moving work in and out successfully then I do not think I would make any changes other than asking #1 to help m…Read More
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Rob Sperring replied to the topic Shop Supply Charges in the forum Everything Else 5 years, 5 months ago
We do not add a fee for shop supplies. Depending on repair and supplies used we will add a ” service kit ” as a part which contains a description of lube, cleaner, connectors, door panel clips, bolts, nuts, etc…. Price will vary depending on what the technician has used. Range is between $4.50-$8.99 per task where kits are used.
