Home » Monica Anaya

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  • Monica Anaya

    Member
    July 9, 2015 at 10:12 am in reply to: Preventing the Wrong Parts Dance

    We had numerous problems and what we do is have the service advisor check them and/ or the technician. Rarely have issues anymore but it is bound to happen.

    Tom…. on a different topic. Can you give me more information on your ‘training lunch’ and what that consists of?

  • Monica Anaya

    Member
    January 29, 2015 at 10:09 am in reply to: Employee benefits packages

    Good question Andy. I’d be interested in hearing what other people think also. We have been wanting to expand our benefits package. Thus far we have almost the same thing as you Andy. Those Holidays you listed paid, uniforms paid by shop, training paid by shop also- including sema. We were considering adding a 401k or do a profit sharing but that is still being researched

  • Monica Anaya

    Member
    March 5, 2013 at 8:00 pm in reply to: Improving office function

    I did not like paychex. ADP is much more efficient and at a better price point. Especially if you have certain affiliations. I think the best discount I received was because we are ASA members. I have not tried QB payroll although we do use that software. I was told its easy but some think i prefer to hire out for and payroll is one of those things thats ‘touchy’ in my opinion. Good luck. Hope that information helps.

  • Monica Anaya

    Member
    March 21, 2012 at 1:58 pm in reply to: Update Mudlick Mail

    Any other updates on how this has worked for you?

  • Monica Anaya

    Member
    November 28, 2011 at 2:56 pm in reply to: Web site Costs

    Gary-

    As everyone else has already stated, that is an unacceptable time frame to have your website worked on and still not done! I also use Repair Shop Websites. Granted its a template so it will be up and running right away, BUT if someone is customizing yours from scratch it should still take no longer than a month. I hope you paid with a credit card. If you did, call and dispute all charges. Look into other companies as the one I listed above. Whats nice about their company is there is no contract and if you’re unsure about it you can still use it as a ‘temporary’ site. Hope that helps.

  • Monica Anaya

    Member
    June 29, 2011 at 2:52 pm in reply to: Groupon?

    My last comment I dont think posted. We are currently in the works of coming up with a promotion to use for Groupon. They offered to feature our shop. Yes you have to discount 50% off and yes you have to give Groupon 50% of what you make BUT i dont think you would necessarily use this to ‘make’ money. Although i am not willing to lose either. But in one email that groupon sends i will reach 80k people in my area. my shop name will be out there. So I will let you know how it goes once it is on there but I know that I use Groupon and all of my friends/family do. Its the new ‘thing’. If i’m not losing money with it I dont think it can hurt. Now the catch is…. finding a promo where you wont lose money. Keep you updated…..