Tackling customer reviews in your auto shop
Labor Rate Tracker Update: A Valuable Tool [RR914]
Podcast: Using Slack as a Communication Tool [THA 332] (June 2023)
A Look at Shop Labor Rates Across the Country (May 2023)
Online Community Dedicated to Auto Shop Owners Launches Tool to Compare Labor Rates across North America (December 2022)
Remote Ownership [THA 306] (December 2022)
Tom’s Trends with Tom Ham – Shop Open Hours (April 2022)
CarmCast 104 ‘Tom’s Trends’ (February 2022)
Tom’s Trends – Technicians [CC 103] (January 2022)
Webinar: Valuable Resources for Running a Smooth and Profitable Shop (August 2021)
Aftermarket Weekly Episode 52 (May 2021)
Aftermarket Weekly – Episode 033 (December 2020)
ASOG Podcast Ep 13 – What’s Keeping The Industry Back? w/ Tom Ham of AMN (December 2020)
Town Hall Academy 164 Final Inspection Quality Control (March 2020)
Coffee Talk ‘Business as Un-Usual’ (March 2020)
RR 465: Tom Ham – Your Only Competitor is Yourself (September 2019)
RR 410: Tom Ham – Running Your Business Remotely (March 2019)
FTR 030: Tom Ham Part 2: What Owners Want From Their Technicians (January 2019)
FTR 029: Tom Ham Part 1: What Techs want from Shop Owners (January 2019)
RR 329: Tom Ham Part 2 – Automotive Management Network (May 2018)
THA 045: Installing Customers Parts – A Discussion | AMi Credit (December 2017)
Town Hall Academy Nine Reasons Why Labor Rates Need To Increase (August 2017
Town Hall Academy Hiring For Team Dynamics (August 2017)
RR 062: Tom Ham of Automotive Management Network (November 2015)