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  • Jon

    Member
    February 17, 2021 at 12:08 pm in reply to: January 2021 Sales at Your Shop – Up? Down?

    Down 16%

  • Jon

    Member
    December 1, 2015 at 9:46 am in reply to: TV Commercials – Anyone have one produced and run?

    I’m exploring the TV ad option now.  I’ve talked to a local cable rep and it’s surprising how many ads you can get for around $1000 a month.  My biggest concern is how may eyes are you really going to get in the VERY busy area of television, especially with so many specialized cable channels.  But that could help you also niche your ads to a certain segmentation you maybe looking for, ie. Oprah Channel for college educated women 35 yrs old+ who own their home and has an income of 75K or more. 

  • That a great question.  It suppose it can be useful to fly the BBB sign at the shop, website, ect…I’m sure it will bring in a few people per year.  But other than that, I’ve never been a big fan.  I’ve always felt like the BBB strong arms you joining and buying their membership.  I feel if you run your business the correct way, you won’t need BBB at all.

    Here’s a link about you may want to read: http://business.time.com/2013/03/19/why-the-better-business-bureau-should-give-itself-a-bad-grade/

  • Jon

    Member
    October 21, 2014 at 11:46 am in reply to: Survey – Holiday Schedules, Closed Days

    Days we close:

    New Years
    Memorial Day
    4th of July
    Labor Day
    Thanksgiving Day
    Christmas Day

    -close early Dec 24th & Dec. 31st

  • Jon

    Member
    June 20, 2013 at 7:56 am in reply to: Business hemorrhaging…

    Just off the top of my head I’d say you have too many employees. 

    I guess I have a few more questions to ask, like what’s your daily car count?  How do you pay your Technicians and Service Writers?  How many lifts do you have?  How many Service Writer, do you have?  How many techs, do you have?  What are the kind of jobs mix are you doing now, i.e. oil changes, cars that broke down, vehicle maintenance?  Are you marketing your services?  What kind of list do you have? What is your hourly labor rate?  What do you stock in inventory?

    I think once you can answer these questions, then I may be able to further assist.

  • Jon

    Member
    April 15, 2013 at 7:31 am in reply to: Lifetime warranty

    I just saw there is another company using a pro-rated 3yr/36,000 warranty.  First year is 100% but adjusts down at month 13.  I’m thinking this could be very smart way to go.
     

  • Jon

    Member
    August 27, 2012 at 10:25 pm in reply to: Lifetime warranty

    You could always give a lifetime warranty for the premium price, using the highest quality parts available or use take away selling, using a less expensive part, for the 2 year warranty. That way the customer can decide what best suits him and his pocketbook.

  • Jon

    Member
    May 16, 2012 at 6:50 pm in reply to: Update Mudlick Mail

    “Be prepared for the car count… I think we did fair, but failed to

    fully service some of the new customers due to being a bit

    overwhelmed.”

    What was the offer.

  • Jon

    Member
    October 19, 2011 at 4:17 pm in reply to: Survey – Internet Reviews for your Shop

    I try to check every few weeks. 18 on google and 3 on yelp.

  • Jon

    Member
    March 28, 2011 at 11:32 pm in reply to: Demandforce

    We’ve used it for about 6 months now and I’m very happy with it.

  • Jon

    Member
    March 21, 2011 at 9:42 pm in reply to: Groupon?

    Allen,

    Have you had luck or are you still in queue?

  • Jon

    Member
    March 8, 2011 at 1:41 am in reply to: Survey – How Much $ Would You Cut From US Fed Budget?

    1.6 trillion. We need business people and not politicians running the country. You know where we would be if we kept spending more than we made year after year, that’s right out of business. My 2 cents (sorry the government got that too).

  • Jon

    Member
    February 7, 2011 at 6:25 pm in reply to: Dan Cricks Marketing.

    No, the bill paying system isn’t what I had hoped it would be but I do believe Dan is a very good marketer.

  • Jon

    Member
    February 7, 2011 at 6:14 pm in reply to: Marketing to senior citizens

    Tom Ham wrote:

    “The higher income senior is used to this. If you have the best of these in your area, I will be back.

    Here, here. I can’t agree more.

  • Jon

    Member
    February 2, 2011 at 4:16 pm in reply to: Marketing to senior citizens

    > You might attract the best of them with conveniences and extra special service as opposed to discounts.

    Discounts can work on anybody, I don’t care how much disposable income they have.

  • Jon

    Member
    January 22, 2011 at 3:18 pm in reply to: Sales Survey for 2010 vs. 2009

    Up 29.5%. Moved April 1st to a larger shop and got out of the small, 3 bay, gas station.

  • Jon

    Member
    December 22, 2010 at 1:09 pm in reply to: Survey – Your 2011 Expectations For Business

    I’m expecting next year to be so much better than this year. Not that this year has been bad. I’m out of an old 3 bay gas station and now have 6 lifts and a lot of open floor space.