Telephone Systems for Auto Repair Shops
What kind of telephone system does your auto repair shop use? Many smaller shops use the traditional, landline phone systems that we are all familiar…
Category: Shop Management Articles
Dive a bit deeper into topics that impact your day-to-day operations and your bottom line.
Happy New Year! What Are Your 2021 Goals?
2020 was a challenging year, and most people will be glad to see it in the rearview mirror. There’s nothing inherently magic about the stroke…
Using Signage to Educate Your Customers
In our last blog we talked about the importance of customer education. A majority of customer education is the responsibility of the service advisors in…
Customer Education is Part of Building Trust
In our last blog we discussed how important shop transparency is for building the trust necessary between an auto shop and its customers. One of…
Shop Transparency: A Necessary Goal to Build Customer Trust
Currently in America we are experiencing a general decline of trust in government, in institutions, in businesses, and with each other. This has numerous impacts…
Which Are the Best Job Boards for Recruiting?
In one of our more recent polls, we asked our members to weigh in on which methods they use to find and hire auto repair…
Hiring Based on Personality
Hiring is a complex process, and right now in the auto repair industry everyone is focused on it. Every owner or hiring manager wants to…
Using a Recruiter to Find Technicians
One of the biggest challenges that auto repair shops face is staffing: finding and hiring enough technicians. On one of our most recent surveys we…
What Is the Best Automotive Management Software?
Readers frequently come to the Automotive Management network because they have a specific question in mind: What is the best automotive management software? There is…
Survey: Finding and Hiring Technicians
The Automotive Management Network currently has a poll about finding and hiring technicians. If you have not yet taken it, please go here and share…
Average Repair Order: Maximize the Work on Each Vehicle You Repair
It’s a tough time to own a business – any business. In the auto industry COVID-19 has kept people indoors and off the roads. Fewer…
Recruiting Service Advisors in a Down Economy
The economic news is bad. There’s no sugarcoating that the United States is in a severe recession as a result of the COVID-19 pandemic. The…
Recruiting Techs to Your Auto Shop
As everyone in the automotive industry knows, there is currently a desperate shortage of auto techs. Currently the outflow of techs from the industry is…
How Does Your Shop Handle Customer Transportation?
One large stressor for many auto shop customers is how they will get where they need to be while their cars are being fixed. In…
Is Your Auto Shop Able To Get Replacement Parts Now?
Earlier this year auto industry experts warned that replacement parts were going to be harder to come by due to the coronavirus outbreak. They wanted…
Encouraging Staff To Take Vacation Days Now
In our last blog we talked about the effects of the Paycheck Protection Program and how it has allowed many auto shops to remain open…
Lockdown Survival: The Paycheck Protection Program (PPP)
In our last blog we discussed how auto repair shops are coping with the new cleaning challenges resulting from the COVID-19 epidemic. Adding new responsibilities…
The Cost of Keeping Your Auto Shop Clean during COVID-19
During the initial panic over the dangers the coronavirus posed, most people focused on basic survival issues. They worried about getting sick, raced to stock…
What Will the Coronavirus Do To Public Transportation?
As people all over the world are trapped in their houses due to the spread of the coronavirus, our focus has primarily been on surviving…
Why Technicial Training Often Does Not Work
There is a shortage of techs in the auto repair industry. This is undeniable. America needs good skilled workers to repair cars, and there aren’t…