Tagged: reception training
February 6, 2018 at 7:23 pm #33776
We have a new front desk person that is helping us with marketing and social media presence. However she needs some help learning basic automotive systems, to be better able to ask logical questions when taking appointments. ASE has an online training module that might work. I’m going to dig in on this site some more. Any other suggestions?
February 6, 2018 at 9:20 pm #33788
Howstuffworks.com is perfect for this. I searched “brakes” and here is the result:
5355 Plainfield Ave. NE
Grand Rapids, MI 49525
February 7, 2018 at 4:29 pm #33833
Invest in ASE’s C1 Service Consultant study guide and have her study it. Who knows? She might become ASE certified if she takes the test.
J. Larry Bloodworth, CMAT
February 13, 2018 at 3:22 pm #33994
February 16, 2018 at 12:47 pm #34091
Does anybody utilize a 3rd party for appointments? I would love to know.
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