January 30, 2019 at 1:40 pm #65810January 31, 2019 at 8:34 am #75388John BurkhauserParticipant
And that is it. Technology.
If you are still doing it as you were 10, 20 years ago, you are living in the past and will continue to struggle and you don’t even realize it.
Technology and change are scary but well worth the out come if you can see beyond these things.
You have nothing to lose but inefficiency and everything to win like success.January 31, 2019 at 2:00 pm #75393Site Administrator / Forum ModeratorKeymaster
Actually, we are seeing that some shops have much of this in place totally or partially. Paperless, tablet use, online appointments and other techie things have become common in the top shops. 🙂
616-340-2380February 1, 2019 at 8:22 am #75397John BurkhauserParticipant
True. Adoption happens quicker in “top shops”. But there are other shops that can become “top shops” by making the change.
The bottom line is making this change will change a shop for the better.February 23, 2019 at 10:25 pm #75415
Before you believe a customer is going to buy a new vehicle instead of fixing it, read this…May 30, 2019 at 2:20 am #89761
Scott, Xtime is a Cox Automotive product. Like all of the Cox products, the only way to get an actual price is to book a demo. There was an Automotive News article a while back where a dealer claimed a 29% increase in sales with Xtime, but was vague on what it was costing. Just a reference, most Dealership Management Systems (DMS) start at about $3,500/mo. & up, but you have to understand that’s running the WHOLE dealership, not just service. They have multiple modules and hence, multiple prices for what you want/need. My advice? Book a demo, see what it costs, and report back to our troops. 🙂
Here’s another article from Xtime’s website where a dealer is claiming $96K/mo. increase using Xtime. I’d pay $3,500 to gross $96K, who wouldn’t?
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