• January 30, 2019 at 1:40 pm#65810
    Larry Bloodworth

    Great article out of FixedOps Business.  We should do what dealerships do…


    January 31, 2019 at 8:34 am#75388
    John Burkhauser

    And that is it.  Technology.

    If you are still doing it as you were 10, 20 years ago, you are living in the past and will continue to struggle and you don’t even realize it.

    Technology and change are scary but well worth the out come if you can see beyond these things.

    You have nothing to lose but inefficiency and everything to win like success.

    January 31, 2019 at 2:00 pm#75393

    Actually, we are seeing that some shops have much of this in place totally or partially. Paperless, tablet use, online appointments and other techie things have become common in the top shops. 🙂


    February 1, 2019 at 8:22 am#75397
    John Burkhauser

    True.  Adoption happens quicker in “top shops”.  But there are other shops that can become “top shops” by making the change.

    The bottom line is making this change will change a shop for the better.

    February 23, 2019 at 10:25 pm#75415
    Larry Bloodworth

    Before you believe a customer is going to buy a new vehicle instead of fixing it, read this…


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