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slicing my pie
Looking over my operations pie I wonder what slice equipment, tools & training should be. With only so much to go around balance is important. Any thoughts?
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2 Replies
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Tom Huxoll wrote:
> Looking over my operations pie I wonder what slice equipment, tools & training should be. With only so much to go around balance is important. Any thoughts?
My observations…
Equipment and tools: Many shops over equip/tool their shops (walk
around most shops and do the dust test on the equipment). However,
most shops also under equip their offices, service write-up, and
customer areas. Many shops would get far bigger bang for their buck by
dropping $10K up front instead of in the shop.
Training: It’s fairly well known that most techs do not get sufficient
training, although thorough use of internet resources in the shop can
take up much of the slack. However, in many shops the owners are often
over trained in the management area. They get stuck in the cycle of
train, plan to implement, fail to implement, then train some more. And
they wonder why things don’t change very much.
How much to spend exactly on all of this varies greatly depending on a
shop’s situation. The big thing is to set a specific budget and stay
within it as the year goes by.
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Kids area:
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