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Input Needed – What is your Standard Warranty?
Quick Survey – What is your standard warranty?
_____ Less than 1 year, 12,000 miles_____ 1 year, 12,000 miles_____ 1 year, unlimited miles_____ 2 year, 24,000 miles_____ 2 year, unlimited miles_____ 3 year, 36,000 miles_____ 3 year, unlimited miles_____ More than 3 year, 36,000 milesPlease add comments -
12 Replies
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Quick Survey – What is your standard warranty?
_____ Less than 1 year, 12,000 miles_____ 1 year, 12,000 miles_____ 1 year, unlimited miles__x___ 2 year, 24,000 miles_____ 2 year, unlimited miles_____ 3 year, 36,000 miles_____ 3 year, unlimited miles_____ More than 3 year, 36,000 miles2 yr/24,000 miles standard. Lifetime warranty on many parts (part only warranty) -
Quick Survey – What is your standard warranty?
_____ Less than 1 year, 12,000 miles_____ 1 year, 12,000 miles_____ 1 year, unlimited miles_X____ 2 year, 24,000 miles_____ 2 year, unlimited miles_____ 3 year, 36,000 miles_____ 3 year, unlimited miles_____ More than 3 year, 36,000 milesSteve Brotherton -
2 year/24K nationwide out here..
Dennis
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Quick Survey – What is your standard warranty?
_____ Less than 1 year, 12,000 miles_____ 1 year, 12,000 miles_____ 1 year, unlimited miles__X___ 2 year, 24,000 miles_____ 2 year, unlimited miles_____ 3 year, 36,000 miles_____ 3 year, unlimited miles_____ More than 3 year, 36,000 milesJust upped it this year from 12/12 -
12 months 12,000 miles – soon to change to 24 months 24,000 miles for AAA customers
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Quick Survey – What is your standard warranty?
_____ Less than 1 year, 12,000 miles_____ 1 year, 12,000 miles___X_ 1 year, unlimited miles_____ 2 year, 24,000 miles_____ 2 year, unlimited miles_____ 3 year, 36,000 miles_____ 3 year, unlimited miles_____ More than 3 year, 36,000 milesPlease add comments -
We have a hybrid warranty. First 12/12 is 100%, balance of a 36/36 is prorated.
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__X__ 2 year, 24,000 miles, conforming to parts manufacturer’s own written warranty if longer.
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3/36 nationwide
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Nationwide 3/36. We are starting to look at a premium service that would be 5/50 and a paid VIP service that would be lifetime.
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___x__ 2 year, 24,000 miles
May go to lifetime….I want them back -
So, what are the biggest reasons for extending warranties?
Competitors? Reason to return to you? Marketing? Selling feature? Other?
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