-
Changes in the last 5 years
I sold my (Toyota/Lexus) repair shop 5 years ago after 29 years in business and retired. I am assisting my son in opening his own shop. He has 20+ years experience as a mechanic and service writer.
My question for shop owners is, what has changed in the last 5 years that impacts how you do business?
Lowell Nigoff
Lexington, KYTom, it is nice to see you are still kicking.
-
2 Replies
-
You too, Lowell.
Changes…#1: Decent employees significantly harder to find.#2: Competition stiffer, marketing more sophisticated.#3: Technology screaming ahead….not just the cars, but the technology of all that goes into running the business.#4: Available resources to deal with all of the above vastly better.I assume that you guys are going to take your previous model and fine tune it…which should work out quite nicely. -
#1: Decent employees significantly harder to find.#2: Competition stiffer.for sure.
Log in to reply.