[vitester]

Very helpful, thanks.

Lee

[vitester]

uattend is the system I was looking at, I like that at least there is no

contracts and its month to month. I will try it and can always cancel.

[vitester]

Patrick McElroy wrote:

> Hi Lee,

> Thanks to

> Tom Ham’s suggestion, I now scan and attach every invoice receipt to

> Quickbooks and throw the original copy away. No more paper files

> !!! The IRS is good with a digital copy and so are my vendors.

Thanks, that’s a great idea and will implement it.

[vitester]

I don’t think my clients would appreciate that,then again we are as

far as i know the highest cost oil service in town.

One of the big box stores usually has the gallon jugs on sale at some

point and i send the apprentice to pick up 50 or so.

If I was competing with the coupons doing real cheap oil changes then

yes I would consider that.

I guess it comes down to knowing your clientele and which

market segment you service.

[vitester]

Tom Ham wrote:

> Any idea why off so much?

>

> (September was pretty weak here, October close to normal.)

Been thinking about that. Our main traffic is from 3 sources, YP,

google and AAA tows. YP and google metrics are bang on average, AAA is

down.

The Kicker is that the tickets >$500 have just not been there. No fuel

pumps, no clutches, no transmission / engine installs, no timing

belts, etc etc. 1 head gasket job,that’s it.

No support for the bread and butter oil changes, brake jobs,flushes

and diagnostics.

Some of the mentioned jobs cannot be put off, so its not that people

are putting off the repairs, and I sure as hell can sell those jobs

when the opportunity arises.

This month they just have not materialized, but hey, the shop has

never looked cleaner!

[vitester]

I open 9 till 2 on Saturdays and the guys rotate, just one tech and we

do light work and oil changes etc. tidy the shop etc and usually book a

job or 2 for the coming week.

I get pizza in for lunch and try to have some fun. Most people now get

that if they want to stop by and shoot the breeze, pick my brain or

otherwise waste my time, Saturday is the day to do it!

[vitester]

Administrator wrote:

> Regarding a budget for your shop in 2012:

>

> _____ I have it done.

>

> _____ I am working on it now.

>

> _____ I plan to do it soon.

>

> __x___ I have no plans to do one.

no plans for one, maybe that’s a mistake. how would I go about it? any tips? Thanks!