rperea
Forum Replies Created
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When there is something to actually see, we often do take the customer back to seal the deal if they are waffling about the job. It isn’t usually necessary, since we have good rapport with our customers and they trust our judgement. It’s usually more a matter of if they can afford it!
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For my 5 bay shop, we’ve actually been much more productive by having a C tech do LOF’s on the hour in the morning, and then in the afternoon he does safety checks (a yearly requirement here in Hawaii). It works best to schedule an hour for oil changes/tire rotations, as he is very thorough. My 2 skilled techs only do oil changes as part of a larger job. They book many more hours and their attitudes have vastly improved.
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I’ve used QuickBooks Payroll for over 10 years and find it extremely easy to use. You just have to enter hours and a few clicks later you can generate checks and payroll reports. I don’t know what could be easier!
