nctransmission
Forum Replies Created
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ooo oooo me too me too!
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Lenny,
I have to disagree. If you are worried that this person is wasting your money (by wasting time) is inconsistent with putting things away, and you’re worried that she is taking too much of your customers’ time with idle conversation then she is NOT the right person for the job.
The right person is more executive assistant, polite, courteous, and professional, but quick and to the point. You are right to identify your clientele as “c” level and understand they demand a different interaction than joe six pack.
I would suggest an intervention with Mary, with a detailed explanation of the expectations and reasonings, with a probaqtionary period of no more than 30 days. If at the end of the probationary period you still are questioning the conversations, then Mary needs to go.
If you are getting feedback from some, there are undoubtedly others who are NOT mentioning it, but feel the same.
Good luck.
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Wayne,
What are your costs per impression? What types of budget are you using? How do you track the ROI?
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I just finished read Ayn Rand’s classic “Atlas Shrugged” I found it to be thought provoking, at times intense and poignant, and at other times fantastical and silly. But it refreshed my desire to be the best producer that I can be, to be proud of the jobs that my team produces and to not worry about my pricing all the time because we CAN charge for the ability we have gathered.
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Mr. Graber,
You’ve gotten a lot of good advice here, none of it worth a s— if you don’t want to believe any of it.
It’s not a personal decision, it’s a business decision, and you know in your MIND you need to remove this negative potential energy from your business. In your heart you want to do good, but your heart won’t be able to rebuild your business if he ruins it with a stupid mistake.
Look for his replacement, get rid of him ASAP and get your life back.
Good luck.
