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  • mrisich

    Member
    November 25, 2013 at 10:11 am in reply to: WDYD? Efficiently preparing estimates and invoices?

    Hi Adam:

      – You are correct; our data mining is category specific, what we have done now is simply digitized the experience. We are seeing an overwhelming response to this, our shops are capturing images and sharing them with their customers every day!

      – Another big one for us, is the integration of a recommendation from the tablet automatically becoming a recommendation in the management system.

      – Remember digital inspection is only one module in our mobile offering, we also can start orders for new or existing customers and/or vehicles, add symptoms, canned jobs, print digital key tags, digital lube stickers, send text messages, SCAN VINS (WITH DECODE) and more.

      – Google Glass; well you must have been in one of our meetings because we see that coming, the challenge is the cost at $1500.00 / glass it may not be cost effective today.

      – We are collecting testimonials now to add to our marketing efforts, for now I know there is one on the public Mitchell1 forum from an early adopter.

      – Another FYI – we currently support Mitchell1/Snap – On SE & ALLDATA Manage. Next quarter Tasco Tireworks HD will be available.

      – Sorry for delayed in my response, we had a very successful AAPEX show!

  • We are constantly looking for ways to automate or eliminate redundant steps. The technology we write for our customers we try to use for ourselves.

    We have created an integrated phone call system that eliminates the “look up” time for an inbound phone call from an existing customer. Our software pops up with the customers full information, our customers, shop owners, love this rapid response time.

  • mrisich

    Member
    October 23, 2013 at 6:48 am in reply to: WDYD? Efficiently preparing estimates and invoices?

    Bruce, maybe you are efficient? Have you ever performed a time study on how long it takes for your tech to perform an inspection?

  • mrisich

    Member
    October 23, 2013 at 6:46 am in reply to: Excellent TV show for shop owners

    Excellent Show, can be applied to any business!

  • mrisich

    Member
    October 17, 2013 at 6:39 am in reply to: WDYD? Efficiently preparing estimates and invoices?

    Sutton – We are a Mitchell1 Business Partner; and the OEM of Mitchell1 Pro Pack which is our Lube Sticker, Report Pro & Message Manger Pro (text messaging). Our technology is variable priced based on your needs; I would recommend you contacting Frank in my office (610)-400-1019 x113 as he can put together the package that would work best for you. In addition there are some promo’s going on now with our pre-launch release.

    Greg – you are right; we have left this off our main site during our soft launch of the software. However you can navigate to http://www.mobilemanagerpro.com which will give you some screen shots. The best thing to do is to watch the 20 plus (short) youtube videos that we have produced.

    Mobile Manager Pro – is the only fully integrated Shop Management Application; there are so many features that allow you to be more efficient. From starting orders at the vehicle in the parking lot, to adding symptoms and canned jobs to the order; scanning VIN’s (with full VIN Decode), taking pictures, performing multipoint inspections (that you customize 100%, and yes you can add drop down lists for Techs to choose from rather then typing). You can print key tag’s & Lube Stickers from the tablet; send emails, send text messages and more. The feedback from our initial BETA group has been very strong, shops are realizing the time savings and the benefits of the digital multipoint inspection process; with the ability to capture images and share them with the customer.

    Another winner is the integration; when the technician adds a recommendation, typed or selected from list, that recommendation goes right into the management system. There are not two databases, it is all stored in your management system.

    When a user prints the lube sticker; all the features of our lube sticker program run. So printing the lube sticker will book the next appointment on the schedule and put in the recommendation for the next oil change as well…

  • mrisich

    Member
    October 16, 2013 at 11:03 am in reply to: WDYD? Efficiently preparing estimates and invoices?

    We have just announced that our technology is available. 100% completely integrated with Management Systems

    The Tech performs a multipoint inspection; if there is a recommendation it automatically shows up in the Shop Management Database as a recommendation.

    Speech to text, is already available. Many other features like VIN scanning & Decoding, Taking Pictures, Starting Estimates/Repair Orders, etc.

    This is not a separate system; it is 100% integrated with your management system.

    Check out these videos!

    https://www.youtube.com/watch?v=Jo5FKnWh6TU

    https://www.youtube.com/watch?v=QRxmMc98RdE

    Live Demo’s @ AAPEX in Las Vegas! Booth 731

     

     

     

  • mrisich

    Member
    August 26, 2013 at 2:18 pm in reply to: Bar code reader for Mitchell

    Just released for Mitchell1 (Add on feature)
    mobilemanagerpro.com

     

  • mrisich

    Member
    June 28, 2013 at 8:14 am in reply to: Hiring new employess-pre interveiw questions

    I always ask
    if they play/played team sports. If they answer yes I was on the tennis team, I
    find out if they played singles or doubles.

    In our
    business it is so important that we work together and communicate with one
    another!