Phillip Flowers
Forum Replies Created
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Phillip Flowers
MemberSeptember 28, 2011 at 11:50 am in reply to: Survey – Transmission Rebuild and ReplaceAdministrator wrote:
> How do you deal with failed transmissions at your shop? Please check all that apply. Feel free to explain why you do it the way(s) you select.
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> _____ Rebuild them in house
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> __X___ Sublet the entire job to a transmission specialist
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> __X___ Sublet the rebuilding to a transmission specialist, but do the R&R in house
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> _____ Refer the customer to another shop or dealer
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> __X___ Replace them with recycled units (used)
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> _____ Replace them with OE remanufactured or new units
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> _____ Replace them with aftermarket remanufactured units from:
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> ________________________________ (name of vendor/supplier)
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> _____ Other (please describe): ____________________________________
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Phillip Flowers
MemberFebruary 3, 2011 at 12:59 pm in reply to: Tow-ins – placement of dropped vehiclesDedicate a “dead drop row”, make sure it has plenty of room to work as unloading a disabled vehicle takes more space than a normal parking spot (and see how fast it fills up with running cars). When a tow operator brings in a vehicle during business hours, meet with him or her and advise them of your after hours wishes. The tow operator’s primary resposability is to deliver the vehicle to its destination damage free. Nothing is more frusterating and nerve wrecking than pulling into an unorganised cramped lot. Common sense and respect on both sides make for good business partners.
And Pat, shame on you.
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I agree 100% with Pat’s reply. I went through the same issue with a 10yr “friend”. Darn near ruined MY business. Fired him and my life is soo much less stressfull