Jamie Crutcher
Forum Replies Created
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Also in shop fix and highly recommend.
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This may spawn a whole different conversation but I would love to hear
suggestions about handling that list and maintaining great service,
are others hiring gs or reception types to help out or is it better to
have extra advisers. I get that its too much and have tried to
accomplish it too and its true that service declines as you over task.
Works fine when your slow but when your busy things start breaking
down and seems getting money in the bank should trump the chores list.
thoughts?
oh, and to contribute to the original thread content, i would say in
the 60s is reasonable for a good adviser while maintaining some of
that list from what i have seen
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I would love thoughts here too, have been wanting to do something
similar. I know another shop in town that team pays all the techs,
shop manager (non owner) is the tech brains to dig into the tough
stuff, couple gs and couple heavier techs, everyone gets some $ per
hour shop turns, it ends the reluctance to help a co-worker because
he’s making you money too, also ends one guy standing around waiting
for parts or approvals while another guy has four jobs sold and is a
day behind, morale is apparently pretty good too, the down side is the
shop is paying around 40% of labor sales back out, however it is way
more productive than my flat rate which we know should be around 30%
tops.
As i have been crunching numbers the biggest complexity i found was
say you have 5 techs and want to split 30% between them gs gets $3.5
per shop hour, A techs get $6 or so…you get it all figured out then
add or remove a tech, less techs need higher %, more techs need less.
At least thats where it seems to get complicated for me.
Another advantage i heard was a self policing environment, everyone
makes everyone money, slackers will catch heat from peers and get
evicted if not performing.
Thoughts?
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great company, great product and what i feel is great pricing for
mailing, then the best value of all is the time and tools they offer to
help you run a better facility based on their owners experience who has
multiple repair facilities.
My .02
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$199 at Sams last week here in TN
