[catonauto]

We have a very gray handbook intentionally- make sure you give yourself enough wiggle room to make some exceptions to policies.

We also use SESCO quite a bit but, I had 5 different sources verify my handbook for HR as well as business sense.

Make sure when issued it is signed that each employee received.

[catonauto]

Sorry yes my math is flawed forgot one step-

It is correct to say his amount of sales production must be $9485.71

However to calculate the labor rate you would need to find your part to labor ratio. For sake of argument call it 50/50-

so his labor needed is 4742.86 which is then divided by his 50 hrs per week- meaning your ELR needs to be 94.85 on the work he performs- much more palatable but, it still depends where in the country you are and what you collect.

 

Thanks Vdepot for checking up- I knew something seemed a little off.

 

 

[catonauto]

Seems to be an easy question for anyone to figure out for any technician:

Tech costs you: 75k a year = 1442 a week

Figure in a 15% load and that tech really costs- $1660 a week

Now you want your tech cost around 17.5-20% so lets take his $1660 a week and divide it by the 17.5% = $9485.71 (this is the number of sales $ in labor he needs to produce)

Since he is at 50 hrs per week- take your 9485.71 and divide it by 50= $189.72 which would need to be your effective labor rate in order to keep his percentage in line.

Now if you wanted to keep him at the 20% cost your effective labor rate would have to be around $166 per hour to pay for him on the work that he does.

Of course there are some instances where you may be paying this- for instance an A tech who has 20 years tenure- but then you would have to be cheaper on your other technicians by a wide margin.

[catonauto]

I saw this feed and read through it briefly and have a few leading questions:

1) If your policy does not spell out consequences and corrective actions did you really write a policy or more of a corrective hope?

2) If you open at 9 and they are there over 15 mins late daily you can’t schedule anything for right at 9 meaning either you have lost potential for earning or pissed off a customer. Neither of which is good.

My suggestion- rewrite the policy to spell out exact parameters. Let your technicians know you are frustrated by their lack of respect to your shop and your customers and therefore you will be adhering to the new policy word for word. By the third day you may run the risk of needing a new crew but, if they dont care enough to be there on time did you really lose anyone valuable?

[catonauto]

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