Guest Posts
Aftermarket Weekly Live Shop Tour of Troy Auto Care [AW 049] – VIDEO 35 Minutes
Guest Host Donnie Hudson from Troy Auto Care in Troy Michigan. Donnie will talk about the ‘Customer Experience’. Virtual Shop Tour by John Eppstein from John’s Automotive Care in San Diego, CA. Trivia Challenge: Which car company has the ‘Spirit of Ecstasy’ as their Mascot? Listen for the fortune cookie wisdom of the week.
Aftermarket Weekly Live Shop Tour Maximilian Motor Sports [AW 048] VIDEO 40 Min
Your weekly broadcast production with wisdom shared by our guest host and a virtual shop tour. There is a trivia challenge and a special fortune cookie wisdom shared. Guest Host Carolyn Coquillette from Luscious Garage in San Francisco and CEO of Shop-Ware interviews Carm. Carolyn’s previous episodes HERE. Virtual Shop Tour by Maxmilluan Macdonald from…
Know Your Customer – They Already Know You! – VIDEO Episode 041521 – Jeff Cowan
ASE Education Foundation [RR 630] – AUDIO 35 Minutes
Audio Link Many of us support education at the high school and college-level giving of our time, guidance, and advice to advisory boards. If you are not I highly recommend getting involved. There are not enough independent voices on advisory boards. This is an important show where you will learn the role of the ASE…
Scan Tools Part 1 Matt Fanslow, Keith Perkins, Bill Nalu [RR 629] – AUDIO 45 Min
Audio Link Scan tools…who should be the one investing in scan tools? The owner? The technician? How often are you turning away jobs because you don’t have the right tool? Does a journeyman plumber need to buy their own tools to do a job? I don’t think so! These are all questions we cover in…
Change is the Enemy – VIDEO 6 Minutes Episode 040821 – Jeff Cowan
Aftermarket Weekly Live Shop Tour [AW047] – VIDEO 30 Minutes
Guest Host Judi Haglin from Haglin Automotive talking about getting back to basics. The Virtual Shop Tour by Kenny Wedow from Fine Tuned Auto in Broomfield, CO. Kenny recently built a brand new facility. Trivia Challenge: What do Bentley, Bugatti, Lamborghini, Audi, Ducati, and Porsche have in common? Listen for the fortune cookie wisdom of…
Women Shop Owners Round Table [CC 087] – VIDEO 45 Minutes
In honor of March’s Women History Month, I assembled a panel of lady shop owners to discuss the women’s role in the aftermarket. The ladies brought some wide-ranging perspectives and I loved the trajectory of this discussion. No matter your position or gender in our beloved aftermarket give this episode your due. The ladies were…
How to Have a Four Day Work Week with Eric Henley [RR 627] – AUDIO 20 Minutes
Audio Link As a shop owner, how does a 4 day a week schedule sound to you? Would you like some extra time with family and friends? Where do you start? In this episode find out how Eric Henley from H-Teck Auto Care in Gray, TN does it! Be careful, you might free up some…
From Hobby to Drift Racing Career with Matthew Haugen [RR 628] – AUDIO 30 Min.
Audio Link Has your love of cars turned from hobby to career? Was it on the backburner as you pursue other ventures but somehow you always circled back to it? In this episode with 28 year old Matthew Haugen we learn his journey from being a baby in diapers trying to take off the wheels…