Guest Posts
The Problem with Appointments – VIDEO 5 Minutes Episode 051321 – Jeff Cowan
New Technology with Chris Cloutier – AUDIO 48 Minutes
Audio Link If you love new technology you’re in for a treat! Chris Cloutier (ClueTA) discusses the rapid changes in technology and what that means for our industry. If you’re not a fan of new technology, then consider this your opportunity to learn a slice of the future, get on board before it steamrolls you.…
10 Things That Require Zero Talent – AUDIO 50 Minutes
Audio Link What makes a person successful? Is it luck? Is it because they are ‘born’ to be leaders? Can success be taught or learned? Too often we get caught up in the day to day grind, we lose focus on the big picture called life. In this episode we go back to basics and…
NASTF Update with Donny Seyfer – AUDIO 45 Minutes
Audio Link In this episode we dive into NASTF’s soft launch of the Assisted Immobilizer Reprogramming Service that offers secure repairs when a vehicle’s security system is involved. Cyber security risks are always a top concern and NASTF has collaborated with automakers to close the gap and offer a service to help shop owners, technicians,…
Never Stop Selling Who You Are – VIDEO 5 Minutes Episode 050621 – Jeff Cowan
Customer Communication Styles: DISC with Emily Chung [RR 636] – AUDIO 25 Min.
Audio Link As automotive service professionals, it’s our job to educate our customers and clients. But did you ever stop to think about your approach? What is the best way to efficiently communicate with each individual (client) based on how they like to receive information? In this episode with Emily Chung, from AutoNiche, we discuss…
Importance of a Work Flow Process – VIDEO 35 Minutes
Why Invest in Digital Signage [CC089] – VIDEO 35 Minutes
Keith and Linda Knowlton and Trent Pickering’s Shop Tour – VIDEO 40 Minutes
Guest Hosts Keith Knowlton and his wife Linda talk about married partners. The virtual Shop Tour by Trent Pickering from Pickerings at Lakewood, CO. The trivia Challenge: What was the only car to appear on Time and Newsweek covers at the same time? And More!
Yellow and Red Envelopes with Seth Thorson [RR 635] – AUDIO 25 Minutes
Audio Link In this episode multishop owner Seth Thorson, Eurotech Auto Repair, explains two important envelopes he has in his office. One is yellow and one is red and they contain key information if he unexpectedly was away from his business. As shop owners you are constantly working on your business, but did you ever…