Guest Posts
Automotive Repair Resource Interdependencies
There are many interdependencies in an automotive repair operation. Interdependencies can be sources of synergy or conflict depending on a number of factors. From a management perspective when people are aware that others depend on them and they’re sometimes the same people they depend on teamwork and growth in productivity can become more easily achievable.…
5 Keys to Auto Repair Shop Resource Utilization
Making the most of available resources in an auto repair business can have a major impact on sales and profitability. The objective of an auto shop is to service vehicles and thus much focus is directed to effective utilization of technician labor hours. However, focusing on efficiencies in the people and processes that support the…
Performance Management in Auto Repair – Shop, Employees, Customers
Performance management can be an important factor in success. Performance indicators can be evaluated at different levels to determine areas of strength and opportunities for improvement. To assess performance – measurements should be compared to one or more benchmarks. Examples of benchmarks are averages of similar shops, same month previous year and established targets. If…
Using Statistics in Auto Repair
Statistical data is utilized throughout the automotive repair business. Statistics involve measuring and counting. The air pressure in tires, the depth of tire tread and the thickness of brake pads are examples of measurements taken frequently in automotive repair. Each individual measurement would be referred to as a statistic. If grouped into classes and summarized…