Guest Posts
"Price Doesn't Matter" – VIDEO 5 Minutes Episode 042921 – Jeff Cowan
Why and How to Keep Floors Clean [CC 088] – VIDEO 30 Minutes
Stephane Grabina, BMW Excluservice, Rockville, MD, and Scott Pelava, Lonsdale Auto Works, Lonsdale, MN share the reasons they keep their floors clean. They use a commercial floor scrubber. Learn how and why these two successful shop owners have invested in keeping their shop floors clean.
Supreme Court Ruling with Aaron Lowe – AUDIO 18 Minutes
Audio Link April 6th, 2021 was a big day regarding a Supreme Court ruling where Google had violated Oracle’s copyright of its API. Why are we talking about it and what does this have to do with the aftermarket. A lot. I’m honored to have Aaron Lowe, Senior VP of Regulatory and Government Affairs as…
Specialization with Tom Palermo and John Anello [THA 220] – VIDEO 45 Minutes
We are here to talk about specialization. Ever wonder what are the pros and cons to being a specialist in a certain field of repair? In this episode, we discuss fleet business with Tom Palermo, Preferred Auto Specialists, and the world of being a mobile diagnostician/programmer and ADAS calibrator from John Anello, Auto Tech on…
CAMP Discussion with Bill Haas, Brian Gillis, Bob Greenwood – AUDIO 35 Minutes
Audio Link If you’re a business owner there is no doubt having a business coach helps you make positive strides in your business and yourself. But what do coaches do when they want to continue to improve themselves? CAMP is the answer. The Coalition of Automotive Management Professionals was created for aftermarket coaches to network…
Eric Ziegler and Shop Tour with Carlo Sabucco [AW 050] – VIDEO 35 Minutes
Guest Host Eric Ziegler. Eric will talk about the ‘Training in the technological revolution of our industry’. Virtual Shop Tour by Carlo Sabucco from Sil’s Complete Auto Care, Oakville, ON Trivia Challenge: Which car did the Cunninghams from Happy Days Drive? Listen for the fortune cookie wisdom of the week
Service Advisor Word Track Myths – VIDEO 5 Minutes Episode 042221 – Jeff Cowan
Unbreakable Bond Between Brothers [RR 632] – AUDIO 35 Minutes
Audio Link A common phrase people use is “family over everything.” But how many people truly live that mantra? Fernando and Jonathan Osorio are more than just two brothers owning an automotive business. We hear about their approach to business coaching while their business was only a few months old and the emotional bond when…
Tires – A Profit Center [THA 219] – AUDIO 38 minutes
Audio Link Did you know that roughly 33% of tires that come through your shop on customer’s vehicles need to be replaced? Are you willing to see that money go to someone else? It’s time to turn your business into a one-stop shop for your customers! Find out how in this episode with shop owners…
EOS Part 3: People with Barry Barrett [RR 631] – AUDIO 35 Minutes
Audio Link In this Part 3 of our 7 part series on the Entrepreneurial Operating System with Barry Barrett, a certified EOS implementer we discuss the vital essence of any business, its people. Are you surrounding yourself with the right people? Are they doing the right job in your business? Do they share the same…