Guest Posts
When Hiring, Desperation Equals Disaster
Years ago, I bought a new vehicle out of desperation. There was not a dealership in town that had what I was looking for and apparently the vehicle was not to be found anywhere on the ground. In order for me to get what I envisioned, I was going to have to wait three to…
Journaling Your Personal Case Study with Matt Fanslow [RR 648] – AUDIO 53 Mins
Audio Link Do you remember being in school and it seemed like all you were doing was writing? You also memorized phone numbers. With the introduction of cell phones and computers, it seems like our memory bank has shifted. Anything we need is at a click of a button or a quick google search. In…
Shop New Build with Seth Thorson and Troy Vaninetti [THA 227] – VIDEO 38 Mins
Whether you’re ready to expand to another location, remodeling an existing building or starting from scratch, construction and breaking ground can be very overwhelming with different challenges based on the location. How do you create and build the shop of your dreams? Shop owners Seth Thorson and Troy Vaninetti share their experiences and offer advice…
Selling Batteries with Tom Sciortino and John Armstead [CC 092] – VIDEO 24 Mins
How many batteries are you selling in your business per week and per year? Are you testing each battery that comes through the bays no matter what? You might be missing an opportunity to not only make a sale but also gain a customer’s trust that their battery needs to be replaced before it fails.…
G Jerry Truglia Live From Dorman Products Inc [AW 057] – VIDEO 30 Minutes
Your weekly broadcast production with wisdom shared by our guest host and a virtual shop tour. There is a trivia challenge. Guest host, G Jerry Truglia from TST Virtual Shop Tour at Dorman Products Trivia Challenge: Which Car Was Labeled “The Worst Car in History”?
The CEO Commitment with Mike Bennett [RR 647] – AUDIO 34 Minutes
Audio Link As a business owner, are you consciously working towards breaking your own glass ceiling? How do you get the next level mindset, a CEO mindset? In this episode business coach Mike Bennett discusses a unique CEO peer group and coaching program he manages. He has first-hand insights into what it takes to elevate…
Service Advisors Must Sell Themselves – VIDEO Episode 060321 – Jeff Cowan
Leadership Series Part 2 with Mike Davidson [RR 646] – AUDIO 39 Minutes
Audio Link We are on part 2 of our Leadership Series with Mike Davidson, shop owner and a John Maxwell Certified Teacher, Trainer and Coach. In this episode Mike focuses on the idea that what your employees see is what they will be. It’s time to take a moment and realize your behavior has a…
Our Industry Needs a Change [THA 226] – AUDIO 46 Minutes
Audio Link How do we change the mindset of others? Why do owners continue to have the same old thinking that leads to the same old results? Why are technicians leaving the industry? Why isn’t there a draw for an automotive career for young professionals? If you are listening to this podcast you are making…
Bill Nalu and Shop Tour with John Gustafson – Video 30 Minutes
Insights from Guest Host Bill Nalu from Interstate Auto Care in Madison Height, MI and a Virtual Shop Tour from John Gustafson from Gustafson Brothers in Huntington Beach, CA.