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Fixing Cars is Easy – People are the Challenge

30 minute interview with Scott Waddle of Precision Auto Service https://remarkableresults.biz/e141/   #autorepaircustomerservice

Selling Multiple Repairs – Guidelines for Success

Selling Multiple Repairs – Guidelines for Success In today’s market, service advisors are facing a number of challenges. One of the more complex challenges is when a skeptical first-time customer comes in for an oil service, and the advisor discovers that this customer needs a long list of repairs. This is what most advisors refer…

Using the PEST Analysis Method in Automotive Repair

PEST is an acronym that stands for Political, Environmental, Social and Technological. A PEST analysis is a method used to analyze these factors and how they impact the environment in which a business operates. Taking the time to perform this analysis will provide a perspective that allows an auto repair business to be more successful.…

Website Tips

Website Tips from Dave Erb – 30 minute audio Click here #autoshopwebsites

Pricing Repairs and Services Correctly

Pricing and Your Auto Repair Business There’s no doubt that pricing is one of the most misunderstood elements of business. There’s not only a lot of bad information out there, but with these tough economic times, there’s a lot of uncertainty as well. So what I decided to do with this article is break the…

Auto Care Careers – Resource for Employers and Job Seekers

Auto Care Careers – Resource for Employers and Job Seekers Interview with the Job Board https://remarkableresults.biz/e132/   #hiringautotechs

Growing Auto Repair Profits By Improving In Key Performance Areas

Profit increases can be recognized in 3 different ways. Profit can grow through price increases, more sales and lower costs. Selling prices are largely dictated by market conditions and price increases can have the effect of lowering sales volume. Thus increasing sales volume and lowering costs will have a more positive impact on profit growth.…

Marketing Your Shop in the Age of Social Media

The New Rule of Marketing – Marketing Your Shop in the Age of Social Media Over the past one hundred plus years marketing strategies, and the brands that were built, were developed by two entities: The client, and the ad agency. The client would tell the agency how they envisioned their brand, and the agency…

Handling Difficult Phone Shoppers

A Shop Owner’s Guide to Handling the Most Difficult Phone Shoppers Today’s consumers have more choices than ever before. When it comes to choosing someone to take care of their automotive needs, they turn to their friends, family and co-workers for recommendations, they consider brands that they have heard of, and they search the web…

Auto Repair Shop Vehicle Movement vs Computer Performance

The movement of vehicles in an auto repair shop is very similar to the way information is processed by a computer. Inside the auto repair shop are bays and outside there is a parking area. Employees move vehicles from the parking area into the shop where they are worked on. When the work is done…