Guest Posts
Five Minute Video Lesson – How to Make the Sale
#serviceadvisortraining
Workshop- Service Advisor/Customer Role Play
Listen In On Four Different Roleplays of Service Advisor and Customer. In this new Academy workshop format, learn as four different themed role plays are, played out for you. In each roleplay, there is a customer, service advisor and an observer/coach who sums up in their own words what was great about the role play.…
Episode 31 – Killing 20 Myths of Writing Service Part 3 – VIDEO – Jeff Cowan
#serviceadvisortraining
Shop Manager Job Description
The Job Description of a World Class Auto Repair Shop Manager If you want to build a more profitable, successful auto repair business, you’ll need to make sure that every single employee has a clearly defined, written job description. If you’re a shop owner who has a manager in place, then here’s a list of…
Episode 30 – Killing 20 Myths of Writing Service Part 2 – VIDEO – Jeff Cowan
#serviceadvisortraining
Fundamentals, Systems, People Development and Consider Working From Home
Podcast Episode 329: Tom Ham has been a great contributor to the podcast and with his years of experience as a shop owner and chief conductor at Automotive Management Network, he has a perspective and/or opinion on all aspects of running a successful and professional automotive service business. LISTEN HERE. We’re going to talk about…
Free Noise Symptom Questionnaire
Free Noise Symptom Questionnaire See attachment Provided courtesy of: Kelly Bennett – Kelly The Coach kelly@kellythecoach.com https://serviceadvisornetwork.com/ #autorepairshopforms
How to Sell Multiple Repairs
For more on great service advisors click here. #serviceadvisortraining
Episode 29 – Killing 20 Myths of Writing Service Part 1 – VIDEO – Jeff Cowan
Using Management Controls in Automotive Repair
Using Management Controls in Automotive Repair Controls are employed by management to ensure that a business is performing at the desired level. In order to apply controls it is necessary to be able to measure different areas of business activity. If it can be measured it can be controlled and if it can be controlled…