Guest Posts
Episode 35 – How to Find Great Service Advisors! – VIDEO – Jeff Cowan
#findserviceadvisors
Episode 34 – How to Survive the Summer if You are a Service Advisor – Jeff Cowan
#serviceadvisortraining
How Important is a Mobile Optimized Website – Quick Video Tip
#autoshopwebsites
Free Starting Charging Testing Checklist
Free Starting Charging Testing Checklist See attachment Provided courtesy of: Kelly Bennett – Kelly The Coach kelly@kellythecoach.com https://serviceadvisornetwork.com/ #autorepairshopforms
Damage to Customer Vehicles
Timing is Everything When Handling Damage We have all felt that empty feeling in our gut when a client walks back in the door with the “look” shortly after installing that new set of tires on their BMW. As they uncomfortably begin to describe some rim damage that didn’t exist when the car was dropped…
Episode 33 – Service Advisors and the Fear of Change! – VIDEO – Jeff Cowan
#serviceadvisortraining
PODCAST: Underutilized Shop Management Systems (SMS)
The panel is all about max utilization for your SMS. You are going to learn a lot and maybe walk away with an action plan to better utilize your SMS. LISTEN HERE. Listen to Tom Ham, Automotive Management Network and shop owner of Auto Centric in Grand Rapids, MI, Scott Brown, from Diagnostic Network and…
Addressing Declining Sales in an Auto Repair Shop
Combatting Declining Sales in Automotive Repair In the automotive repair business achieving and maintaining required sales levels is an ongoing challenge. It’s always better to be proactive in this regard but unexpected circumstances can always affect the best laid of plans. An effective practice is to monitor specific sales based key performance indicators. If performance…
Business Coaches LAB: Leadership. Town Hall Academy Episode 70.
“Leadership is the capacity to translate vision into reality”. –Warren Bennis The passion behind the vision is what makes people leaders. This is a first in an episodic series: titled “The Business Coaches LAB”. With me for the ‘Leadership LAB’ is Cecil Bullard, Bob Greenwood, Jude Larson, Rick White and Murray Voth. Find the cliff…