What are your Tech and Service writer incentives please help.
We have been trying to come up with an incentive base for our employees. I’m seeing a comeback issue, slow work, lost of interest. all the guys are there over 7 years except for 2 c-techs. I read a lot of articles about percentage base incentive after a certain number hit. But I never see what these numbers are is it a flat percentage, flat rate on parts, labor, both, gross, net. IDK. I guess looking for examples from shops like me and not like me.
We operate a lot different then a lot of shops we run two locations with a total of 5 bays 3 writers, 7 full time techs. An A-tech at each, 2 B-techs at each, And 3 C-techs. So there’s a lot of double teaming jobs. So how do I pay incentives when I’m not sure who deserves the money. There’s times when I’ll have a C dbl with the B to do a brake job and an oil change. So I’m guessing a whole team incentive would only work but what’s the magic number? And if a comeback occurs best practice would be take out of their incentives but what’s that amount? and what if it’s the A tech and only the A tech, should everyone take the hit.
As of now we pay hourly A techs at $22.00 hr, B $17.00, C $14.00. 80% of their health insurance, 3% retirement match, supply tools,training, lunches pat least once a week. $600 Christmas bonus average. also A small spiff where tech avg about $75 month. We get $110.hr but we do a lot of maint. Menu board repairs so an ARO is only about $225.00. With car count at avg. 180 a week.
Also what’s the best incentive program for a writer that you have seen Work to sale. At this time they don’t see anything but salary, and we usually pick up the bills for their personal vehicles.
Thanks for your time.