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Warranty Policies (Sample document from premium area)
WARRANTIES
*THE WARRANTY ON THE RO: Place the appropriate WARRANTY CANNED JOB(S) at the bottom of the RO according to which repairs are being performed on that vehicle. Many times this will require more than one warranty.
*WARRANTY DETAILS: For specifics on each warranty, see the appropriate WARRANTY CANNED JOB.
*COVERING A WARRANTY PART: ALL parts which we cover under warranty MUST have a WARRANTY STICKER applied to the box with the following:
Customer name
Make of car
Date*WARRANTY LABOR: For warranty LABOR CLAIMS, see the manager for the appropriate form. The form and instructions MUST be followed EXACTLY for us to receive reimbursement.
NEW parts:
Two years/24,000 miles, including laborPREMIUM REBUILT & REMANUFACTURED parts:
18 months/18,000 miles, including laborECONOMY REBUILT & REMANUFACTURED parts:
One year/12,000 miles, including laborUSED parts:
3 months/3,000 miles, including laborTEMPORARY repairs:
30 days/1,000 miles, including laborBATTERIES: See the text in the battery warranty canned job
TIRES:
See the appropriate brochureENGINES AND TRANSMISSIONS:
According to the supplier on each individual job*NOT SURE? If it is unclear to you which warranty applies, ask the manager to clarify.
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#autorepairwarrantypolicy
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