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loaner cars ?
How many loaner car does your shop have? We started using loaners last week. We have 2 and it seems like we should get 2 more.
Do you advertise your shop on the car? We have had a few customers ask for the car without our logos on it.
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6 Replies
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We have three currently between two locations. No logo’s (except a
small one on each back bumper, like on many clients cars (with
permission).
We NEVER refer to them as “Loaners”. We rent them. sometimes (most
times) for free. They fill out a standard rental agreement, with
overages, limitations etc. Then we discount it to the rental
department, then the service department pays the rental for lost
revenue.
Gets expensive fast. double edged sword that has me regularly thinking
I should just sell them. But then I regularly think about dumping it
all & going Galt.
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Ollie,
We have a 3 bay shop and 1 loaner car. I probably could add one more just waiting for a car to fall into my lap like the first one. I really, really like having it. Great to fall back on if things go south on a customers car and we can’t meet a deadline. Great to use to overcome a sales objection, plus it sets us apart from our competitors. The people that use it LOVE it. We do call it a loaner vehicle and fill out a rental agreement that then gets marked N/C (no charge)We have a small logo on the trunk lid with “Compliments of Auto Safety Center” Nothing too obnoxious. The downside of tagging loaner cars is what if the customer drives like a moron…it may generate some phone calls but not the ones you want. -
Whats the ball park cost a month to have a loaner? I would imagine the insurance could be pricey being that any one and every one will be driving it.
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Less then $50.00 a month in insurance cost for my one car. We used Northland Auto Rentals in the past, but this year switched insurance companies and it was cheaper to go with them.
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100-140 a car per month.Welcome to south Fl.Zurich Insurance
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