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  • loaner cars ?

    Posted by Alan Ollie on August 1, 2012 at 3:22 am

    How many loaner car does your shop have? We started using loaners last

    week. We have 2 and it seems like we should get 2 more.

    Do you advertise your shop on the car? We have had a few customers ask

    for the car without our logos on it.

    Alan Ollie replied 9 years, 9 months ago 4 Members · 6 Replies
  • 6 Replies
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  • rhopp

    Member
    August 1, 2012 at 5:03 am

    We have three currently between two locations. No logo’s (except a

    small one on each back bumper, like on many clients cars (with

    permission).

    We NEVER refer to them as “Loaners”. We rent them. sometimes (most

    times) for free. They fill out a standard rental agreement, with

    overages, limitations etc. Then we discount it to the rental

    department, then the service department pays the rental for lost

    revenue.

    Gets expensive fast. double edged sword that has me regularly thinking

    I should just sell them. But then I regularly think about dumping it

    all & going Galt.

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  • joecval

    Member
    August 12, 2012 at 1:45 am

    Ollie,

    We have a 3 bay shop and 1 loaner car. I probably could add one more just waiting for a car to fall into my lap like the first one. I really, really like having it. Great to fall back on if things go south on a customers car and we can’t meet a deadline. Great to use to overcome a sales objection, plus it sets us apart from our competitors. The people that use it LOVE it. We do call it a loaner vehicle and fill out a rental agreement that then gets marked N/C (no charge)We have a small logo on the trunk lid with “Compliments of Auto Safety Center” Nothing too obnoxious. The downside of tagging loaner cars is what if the customer drives like a moron…it may generate some phone calls but not the ones you want.

  • joecval

    Member
    August 12, 2012 at 2:22 am

    Of course some times the loaner comes back like this: Hood crinkled and windshield smashed. We think the “hood release lever” got mistaken for the “parking brake release” or something along those lines. (Secondary latch on the hood was stuck in the open position) It has a new hood latch and other parts now of course ;) Thankful no one was hurt when the hood flew up…could have been worse. I suppose if you have a loaner it will get damaged.

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  • Aaron Schreur

    Member
    August 13, 2012 at 5:02 pm

    Whats the ball park cost a month to have a loaner? I would imagine the insurance could be pricey being that any one and every one will be driving it.

  • joecval

    Member
    August 13, 2012 at 5:25 pm

    Less then $50.00 a month in insurance cost for my one car. We used Northland Auto Rentals in the past, but this year switched insurance companies and it was cheaper to go with them.

  • Alan Ollie

    Member
    September 2, 2012 at 3:22 am

    100-140 a car per month.Welcome to south Fl.Zurich Insurance