#serviceadvisortraining
AutomotiveManagementNetwork.com
tom@automotivemanagementnetwork.com
616-340-2380100% of the cars are inspected 100% of the discovered work is estimated 100% of the estimate is presented to the customer
https://www.linkedin.com/pulse/why-every-car-should-inspected-frank-scandura/
I agree to full disclosure, qoutes, but a first time customer should be treated a little differently, I will have a discussion about the severity of the work needed, and prioritize the work. And explain why your shop is the right place for them and proper inspections are a part of what you do for no additional charge, and it will help to keep thier car in top running condition.
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