- December 4, 2018 at 5:20 pm#65751Site Administrator / Forum ModeratorKeymaster
616-340-2380December 4, 2018 at 10:33 pm#75311Frank ScanduraParticipant
100% of the cars are inspected 100% of the discovered work is estimated 100% of the estimate is presented to the customerDecember 5, 2018 at 10:08 pm#75315Paul SeeleyParticipant
I agree to full disclosure, qoutes, but a first time customer should be treated a little differently, I will have a discussion about the severity of the work needed, and prioritize the work. And explain why your shop is the right place for them and proper inspections are a part of what you do for no additional charge, and it will help to keep thier car in top running condition.
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