Auto Shop Management Forums

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  • Frank Scandura III

    December 4, 2018 at 10:33 pm

    100% of the cars are inspected 100% of the discovered work is estimated 100% of the estimate is presented to the customer


  • Paul Seeley

    December 5, 2018 at 10:08 pm

    I agree to full disclosure,  qoutes, but a first time customer should be treated a little differently,  I will have a discussion about the severity of the work needed, and prioritize the work. And explain why your shop is the right place for them and proper inspections are a part of what you do for no additional charge, and it will help to keep thier car in top running condition.