September 16, 2017 at 8:57 am #28768
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How does your repair shop handle overtime pay? https://www.automotivemanagementnetwork.com/overtime-pay/
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616-340-2380September 16, 2017 at 4:40 pm #28772
I use overtime pay to keep the techs on time. The reason being is as follows:
Everybody punches a clock and gets paid strictly by the hour. -HOWEVER- We use flag sheets on the ROs just like a dealership does. We have the entire Reynolds & Reynolds flag sheets and punch clock that punches in tenth’s of an hour.
I have discovered when I keep track of the numbers and discuss them at the weekly shop meeting, the peer pressure on the slackers is pretty substantial. I don’t have to say a word. It’s like an automated scoreboard I don’t even have to manage. The techs manage it on their own.
It’s amazing to me how fast a slacker can quit because of the peer pressure. I don’t even have to say a word. 🙂
Conversely, on the other side of the coin, techs have 5 hours O/T built-in to the work week. They are scheduled to work 45 clock hours per week. If they are 1 hour late, take a long lunch, leave early, etc. they lose OVERTIME PAY. It really hurts. Consequently, everybody is very punctual.
Build it into whatever system you are using and you’ll be as happy as I am.October 1, 2017 at 2:34 pm #29161
The Supreme Court will hear for the second time, a case on whether service writers qualify for overtime pay.
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