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  • handbook service advisor/writer

    Posted by Wayne Fleishman on December 1, 2011 at 10:16 pm

    I am looking for a new service person been running shop as I go along (I know it’s wrong) so now I could use some help setting up a handbook .

    Thanks

    joecval replied 10 years, 2 months ago 3 Members · 2 Replies
  • 2 Replies
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  • George Smith

    Member
    April 9, 2012 at 3:59 pm

    Wayne,

    Just seen this, sorry! Just make sure they have two jobs and two jobs only, Customer Service and Sales!!

  • joecval

    Member
    April 11, 2012 at 10:24 pm

    We have a general shop policy handbook for all employees but not one just for SW. Are you planning on hiring one w/o experience and need something to guide him/her? I agree completely that they need to have Sales and Customer skills. It may be obvious but nothin’ happens until it is sold.