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Determining Priority of Vehicles (Free sample document from Premium Member area)
All vehicles are to be assigned in the following order. If you believe order should be changed for some reason, please review with the manager / owner.
1: Waiting – Comeback or Warranty.
2: Waiting – Appointment or Drop-in.
3: Comeback or Warranty (not waiting).
4: Need to perform initial testing – goal is to at least perform initial “triage” within
twenty-four (24) hours of drop-off on all vehicles to help with planning.
5: Customer requested complete as soon as possible today.
6: Need completed by end of day.
7: Need completed by end of day tomorrow.
8: Need completed by end of week.
9: No hard deadline, use as filler work.Copyright © 2018 Automotive Management Network
#vehicleservicepriority
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